Advertiser Disclosure - We may receive compensation from the featured companies, and this can/will affect the order in which the products appear on the site. This helps us keep the information free to use.
Sign up to receive the latest offers !!
You'll be the first to know when we publish new reviews and insights, and receive exclusive access to discount offers and vouchers for SAAS subscriptions

Our exclusive discount offers and vouchers on SAAS subscriptions are subject to availability and may be subject to change or expire without notice

Zenefits HR Software Review 2023

6.6 fair ratings
Updated On 17 May, 2023

Zenefits offers a customizable dashboard that allows users to track and manage employee information and HR processes in real time, making it easy to stay on top of deadlines and compliance requirements.


Zenefits is a cloud-based human resources management platform that empowers companies to streamline their HR processes and easily manage employee benefits, payroll, compliance, and other tasks. At its core, Zenefits is designed to help businesses of all sizes to focus on their core competencies and strategic goals by automating and simplifying their HR workflows.

The platform offers a comprehensive suite of HR solutions, including employee onboarding, time and attendance tracking, performance management, health insurance, retirement plans, and more. With its user-friendly interface, Zenefits allows HR teams to manage all aspects of employee administration from a single dashboard, reducing the need for multiple software applications and paperwork.

Zenefits also provides a range of value-added services, such as HR consulting, compliance support, and access to a network of certified brokers and advisors, ensuring that companies can stay on top of the latest HR regulations and compliance requirements. Whether you are a small startup or a large enterprise, Zenefits offers a flexible and scalable HR management solution that can grow with your business needs.


  • Automates and simplifies HR tasks 
  • Offers a comprehensive suite of HR solutions
  • Clean and intuitive user interface 
  • Flexible and scalable for businesses of all sizes
  • Provides value-added services


  • Customer support can be slow at times
  • Additional customization may be required.
  • Some features may have limited functionality.
  • Recent controversies around compliance issues

Performance at Glance

Are you considering using Zenefits for your HR needs but want to understand how it performs before deciding? Look no further! In this section, we’ll take a deep dive into Zenefits’ performance and provide a comprehensive breakdown of its ratings across various categories. From ease of use to customer support, we’ve got you covered. So, sit back, relax, and see how Zenefits stacks up!


Rating At Glance

Our Verdict

Ease Of Use

Exceptionally user-friendly and intuitive interface.


Comprehensive suite of HR solutions for all business sizes.


Competitive pricing with excellent value for money


Efficient customer support, though response times may vary.

G2 Rating

Zenefits earns high praise from customers on G2.

Features of Zenefits HR software

If you’re a business owner or HR professional, you might already know the challenges of managing employee benefits, payroll, and compliance. Fortunately, Zenefits offers a comprehensive solution to help you simplify and streamline these processes. 

Here is the list of some of the most noteworthy features of Zenefits software; get ready to discover them!



HR management


Time and attendance


Payroll processing


Benefits administration


Compliance management


Performance management


Learning management


Advanced analytics


Applicant tracking


Advanced onboarding


ACA compliance


HR management

HR management is a crucial feature of Zenefits software, allowing you to automate processes such as employee onboarding, offboarding, and performance management. This feature helps you streamline your HR operations and save time. For example, you can create custom offer letters, track employee performance, and easily manage time off requests. Zenefits also includes an employee directory, making it easy to find employee information when needed.

Time and attendance

Zenefits’ time and attendance feature allows you to track employee hours, overtime, and time off. With Zenefits, you can set up custom time off policies, approve time off requests, and track employee time off balances. Zenefits also integrates with popular time and attendance systems, making it easy to synchronize employee time data across systems. This feature helps ensure your employees are paid accurately and fairly for their work time.

Payroll processing

Zenefits’ payroll feature allows you to manage payroll, including payroll taxes, quickly and easily. With Zenefits, you can automate payroll, pay your employees via direct deposit, and track payroll expenses. Zenefits also integrates with popular accounting software such as QuickBooks to streamline your accounting processes. This feature helps you save time and reduce the risk of errors when processing payroll.

Benefits administration

Zenefits’ benefits feature helps you manage employee benefits such as health insurance, 401(k), and commuter benefits. Zenefits allows employees to enroll in benefits directly through the platform, and you can easily manage and update employee benefits information. Zenefits also integrates with popular benefit providers, making it easy to choose the benefits that work best for your employees. This feature helps you offer attractive benefits to your employees and improve employee satisfaction.

Compliance management

Zenefits’ compliance feature helps you stay compliant with federal and state regulations. Zenefits will keep you updated with the latest compliance requirements and help you navigate the complex regulations around topics such as minimum wage, overtime, and anti-discrimination. Zenefits also provides compliance reports to help you stay on top of your compliance obligations. This feature helps you avoid costly fines and legal issues related to non-compliance.

Performance management

Zenefits’ performance management feature helps you track and evaluate employee performance. With Zenefits, you can set up performance goals, conduct performance reviews, and provide feedback to employees. This feature helps you improve employee performance and identify areas for improvement.

Learning management

Zenefits’ learning management feature allows you to create and deliver training materials to your employees. With Zenefits, you can create custom courses, track employee progress, and monitor course completion. This feature helps you ensure that your employees have the skills and knowledge they need to succeed in their roles.

Advanced analytics

Zenefits’ advanced analytics feature provides you with insights into your HR operations. With Zenefits, you can generate reports and dashboards that show key metrics such as employee turnover, headcount, and compensation. This feature helps you make data-driven decisions about your HR strategies.

Applicant tracking

Zenefits’ applicant tracking feature allows you to manage the hiring process from start to finish. With Zenefits, you can create job postings, track applicants, and schedule interviews. This feature helps you attract top talent and hire suitable candidates for your organization.

Advanced onboarding

Zenefits’ advanced onboarding feature allows you to create custom onboarding workflows for new employees. With Zenefits, you can create checklists, assign tasks, and track progress. This feature helps ensure new employees have a smooth and seamless onboarding experience.

ACA compliance

Zenefits’ ACA compliance feature helps you stay compliant with the Affordable Care Act (ACA) regulations. Zenefits will help you track employee eligibility for health insurance, provide ACA reporting, and manage IRS forms such as Form 1095-C. This feature helps you avoid costly penalties related to non-compliance with the ACA.

All-in-one platform

Zenefits provides an all-in-one platform that integrates all HR-related functions, including payroll, benefits administration, compliance, time tracking, and employee onboarding. This feature saves time and increases efficiency by eliminating the need for multiple software solutions to manage HR functions.

Analytics and reporting

Zenefits provides businesses with powerful analytics and reporting tools to track employee data, monitor key metrics, and generate reports. This feature provides businesses with valuable insights into their HR operations, enabling them to make data-driven decisions.

Mobile app

Zenefits provides a mobile app that allows employees to access their HR information, including pay stubs, benefits information, and time off requests, from their smartphones. This feature provides employees with convenient, 24/7 access to their HR information.

Integration with third-party apps

Zenefits integrates with various third-party apps, including Slack, G Suite, QuickBooks, and Salesforce. This feature allows businesses to connect their HR data with other tools they use and streamline their workflows.

Customizable workflows

Zenefits allows businesses to customize their HR workflows to match their unique needs. This feature enables businesses to tailor their HR processes to their specific industry, organizational structure, and compliance requirements.

Document management

Zenefits provides a centralized document management system that allows businesses to store and organize HR-related documents, such as contracts, policies, and performance reviews. This feature ensures that businesses can access critical HR documents when needed and helps them stay compliant with data retention regulations.

Employee directory

Zenefits provides an employee directory that allows businesses to maintain a central database of employee information, such as contact details, job titles, and departments. This feature enables employees to find and communicate with their colleagues more easily.

Why is Zenefits suitable for startups?

Zenefits is an HR management software that offers a wide range of features designed to help startups and small businesses manage their HR needs more efficiently. Here are some reasons why startups choose Zenefits-

Easy-to-use platform

Zenefits offers a user-friendly platform that is easy to navigate, even for those who are not HR experts. The software is designed with startups in mind, making it simple for businesses to onboard employees, manage benefits, and track time and attendance.

Automated processes

Zenefits automates many time-consuming HR tasks, such as onboarding paperwork, benefits enrollment, and compliance management. This feature saves startups a significant amount of time and reduces the risk of human error.

Comprehensive benefits management

Zenefits offers a comprehensive benefits management system that allows startups to offer competitive benefits packages to their employees. The software provides access to various insurance plans, including health, dental, and vision, and enables businesses to manage the enrollment process seamlessly.

Compliance management

Zenefits helps startups remain compliant with state and federal regulations by automating compliance management tasks, such as tax filings and reporting. This feature ensures startups stay on top of their regulatory requirements and avoid costly penalties.

Employee self-service

Zenefits provides employees with self-service tools that enable them to manage their own HR tasks, such as updating personal information and requesting time off. This feature reduces the administrative burden on HR staff and empowers employees to take control of their own HR needs.

Customizable workflows

Zenefits allows startups to customize their HR workflows to match their specific needs. This feature enables businesses to tailor their HR processes to their unique organizational structure, industry, and compliance requirements.

Affordable pricing

Zenefits offers competitive pricing plans that are affordable for startups and small businesses. The software’s pricing is based on a per-employee, per-month model, which means that businesses only pay for the employees they have.

Overall, startups choose Zenefits because it offers a comprehensive, easy-to-use, and affordable solution for managing their HR needs. From automated processes and compliance management to benefits administration and employee self-service, Zenefits provides a comprehensive HR solution that meets the needs of modern startups.

How to set up Zenefits software?

Setting up Zenefits is a straightforward process that can be completed in just a few steps. Here’s a step-by-step guide on how to set up Zenefits software-

Sign up for an account

Go to the Zenefits website and click on the “Sign Up” button. Follow the prompts to create an account by entering your business name, email address, and password.

Provide company information

Once you’ve created your account, you’ll be prompted to provide basic information about your company, such as your business address, industry, and number of employees.

Set up payroll

Next, you’ll need to set up payroll by providing information about your company’s pay schedule, pay rates, and payment methods. Zenefits integrates with popular payroll providers like ADP, Gusto, and Paychex, so you can easily sync your payroll data with Zenefits.

Onboard employees

After you’ve set up payroll, you can begin onboarding your employees. Zenefits offers a self-service onboarding process that allows new hires to complete their paperwork online, including I-9 forms, W-4 forms, and direct deposit forms. You can also use Zenefits to set up employee benefits, such as health insurance and 401(k) plans.

Customize HR workflows

Zenefits offers customizable HR workflows that allow you to tailor your HR processes to your specific needs. You can create custom workflows for tasks like employee onboarding, time off requests, and performance management.

Enable integrations

Zenefits integrates with various third-party applications, such as accounting software, expense management tools, and project management software. Enabling integrations can help streamline your business operations and reduce manual data entry.

Train employees

Once you’ve set up Zenefits, it’s important to train your employees on how to use the software. Zenefits offers a variety of training resources, including webinars, tutorials, and a knowledge base.

Top Zenefits HR Software Alternatives

When it comes to HR management software, there are many alternatives to Zenefits that offer similar features and functionality. Here’s a comparison of some popular Zenefits alternatives-



Key features

TriNet Zenefits

Starting at $10 per employee per month

HR management, compliance, time and attendance, payroll, benefits administration


Starting at $19 per employee per month

HR management, compliance, payroll, benefits administration, time tracking


Starting at $6.19 per employee per month

HR management, compliance, onboarding, performance management


Custom pricing

HR management, compliance, payroll, benefits administration, performance management


Starting at $8 per employee per month

HR management, compliance, payroll, benefits administration, IT management

ADP Workforce Now

Custom pricing

HR management, compliance, payroll, benefits administration, time and attendance

Paychex Flex

Custom pricing

HR management, compliance, payroll, benefits administration, time and attendance

  • Gusto- Gusto is an all-in-one HR, payroll, and benefits platform designed for small businesses. Like Zenefits, Gusto offers self-service onboarding, time and attendance tracking, and benefits administration. Gusto is known for its user-friendly interface and excellent customer support.
  • BambooHR- This HR management software focuses on applicant tracking, employee records, and performance management. BambooHR is known for its intuitive interface, powerful reporting tools, and customizable workflows. BambooHR also offers a mobile app for employees to manage their HR tasks while on the go.
  • Namely- It is an HR management software that offers features like payroll, benefits administration, and performance management. Namely is known for its modern interface, intuitive user experience, and extensive customization options. Namely also offers an employee referral program to help businesses find top talent.
  • Rippling-Rippling is an HR and IT management platform that offers features like payroll, benefits administration, and device management. Rippling is known for its automation features, easy onboarding process, and user-friendly interface. Rippling also offers a built-in time-tracking tool and an employee directory.
  • ADP Workforce Now- It is a cloud-based HR management software offering features like payroll, benefits administration, and time and attendance tracking. ADP is known for its comprehensive reporting capabilities, integrations with other business applications, and support for businesses of all sizes.
  • Paychex Flex- It is an HR management software that offers features like payroll, benefits administration, and time and attendance tracking. Paychex is known for its excellent customer support, customizable HR workflows, and extensive range of payroll and HR services.

Is Zenefits right for your business?

Whether or not Zenefits is the right HR management software for your business depends on several factors. Here are some key considerations to help you determine if Zenefits is the right fit for your business-

Business size

Zenefits is an excellent option for small to mid-sized businesses that need an all-in-one HR management solution. If you’re a larger business with complex HR needs, you may want to consider an enterprise-level solution that can better handle your needs.

HR needs

Zenefits offers a wide range of HR management features, including onboarding, benefits administration, time and attendance tracking, and more. If your business needs these features, Zenefits may be a good fit.


Zenefits is designed to work for businesses across various industries, from healthcare to retail to finance. However, some industries may have more specific HR requirements that may not be fully supported by Zenefits.


Zenefits offers a range of pricing plans to fit different budgets. For example, Zenefits may be more affordable than a few larger enterprise-level solutions if you’re a small business with a limited budget.


Zenefits integrates with various third-party applications, such as accounting software and project management tools. If you already use other software tools in your business, Zenefits’ integrations may be a critical factor in your decision-making process.

Customer support

Zenefits offers a range of customer support options, including phone and email support, a knowledge base, and a community forum. If customer support is important to you, Zenefits may be a good choice.


Zenefits HR shines as an all-in-one HR management solution that unleashes the full potential of businesses. With its seamless user experience and comprehensive feature set, Zenefits HR simplifies everything from employee onboarding to benefits administration and time tracking. The platform’s unique strength lies in its ability to automate mundane tasks, freeing HR professionals to focus on strategic initiatives that drive growth. Whether you’re a small startup or a large corporation, Zenefits HR offers a one-of-a-kind tool to optimize HR operations and cultivate a thriving workforce.

Frequently Asked Questions

Is Zenefits software easy to use?

Yes, Zenefits software is designed to be user-friendly and easy to use. It offers a clean and intuitive interface, helpful guides, and tutorials to help users get started.

Does Zenefits software offer mobile access?

Yes, Zenefits software offers mobile access through its mobile app, which is available for iOS and Android devices.

What types of companies is Zenefits software best suited for?

Zenefits software is best suited for small to mid-sized companies that are looking for a comprehensive HR management solution. It can be used across various industries, including healthcare, retail, finance, and more. Zenefits is particularly well-suited for companies that want to streamline their HR processes and automate administrative tasks. 

Does Zenefits software offer compliance assistance?

 Yes, Zenefits software offers compliance assistance for various federal and state regulations, such as the Affordable Care Act (ACA), the Family and Medical Leave Act (FMLA), and more. The software is designed to help businesses comply with these regulations and avoid costly penalties. Zenefits also provides resources and support to help businesses navigate complex compliance issues.

Can Zenefits software integrate with other HR systems?

Yes, Zenefits software is designed to integrate with other HR systems and third-party software. It offers a range of integrations with popular tools such as accounting software, payroll systems, and time and attendance tracking systems. Zenefits also has an open API, which allows businesses to build custom integrations with their existing HR systems. This makes it easy for businesses to connect their HR processes with other tools they use, creating a seamless workflow.

Does Zenefits have an applicant tracking system?

Yes, Zenefits offers an applicant tracking system (ATS) as part of its HR management platform. The ATS allows businesses to streamline their recruiting process by managing job postings, resume screening, interview scheduling, and more, all within the Zenefits platform. The ATS also includes collaboration tools that allow hiring managers and team members to work together on the recruiting process. Additionally, the ATS integrates with other Zenefits features, such as onboarding and employee management, to create a seamless experience for both recruiters and new hires.


About the writer



Follow the author

With over 200 years of combined industry experience, our Editorial Team at Top10Ratings is a diverse group of expert reviewers, product analysts, and content experts. They come from backgrounds in renowned product testing labs, acclaimed review platforms, and leading market research firms. Together, they ensure that every review, ranking, and insight offered on Top10Ratings is comprehensive, expert-driven, and trustworthy. Their dedication to authenticity and clarity guarantees that our readers always receive reliable and actionable advice.

  • HR Software Review 2023
  • Connecteam HR Software Review 2023
  • Sage HR Software Review 2023
    Sage HR
  • Paycor HR Software Review 2023
  • Rippling HR Software Review 2023
  • Compare All
Best HR Software  2024