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Monday.com HR Software Review 2023

9 excellent ratings
Monday
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Updated On September 28, 2023

A web-based project management platform is a software application that is accessed through a web browser and used to manage projects and tasks. The platform allows team members to collaborate, communicate, and track progress on projects in real time, regardless of their location.

Web-based project management platforms typically include features such as task lists, calendars, project timelines, file sharing, messaging, and reporting. These features help teams to stay organized, assign tasks, track progress, and ensure that projects are completed on time and within budget.

Introduction

Project management software Monday.com, formerly known as “dapulse,” was founded in Tel Aviv, Israel, in 2012. The company has since expanded its operations and has offices in several locations, including New York, London, Sydney, and Tel Aviv. The platform is designed to be intuitive and user-friendly, with drag-and-drop functionality and customizable templates that allow users to create workflows and boards to match their specific needs quickly.

One of the key features of Monday.com is its flexibility. The platform can be used for a variety of purposes, including project management, task management, CRM, team collaboration, and more. The platform’s flexibility also extends to its customization options, allowing users to create unique workflows and boards that match their team’s unique needs.

Monday.com is a popular project management and collaboration platform that offers flexibility, customization, and integrations with a wide range of other tools and platforms. Its user-friendly interface and powerful features make it a popular choice for teams of all sizes and types.

Read our other review post on connecteam reviews to know about how connecteam is different from Monday.com.

Pros

  • Offers a free plan that does not expire.
  • Provides an easy-to-use and visually attractive dashboard.
  • Highly customizable to meet specific user requirements.
  • Includes built-in time tracking functionality.
  • Wide range of integrations with other tools and software.
  • Provides an effective CRM solution.
  • Enables custom automation to streamline workflows.
  • Includes communication tools for team collaboration.
  • Offers industry-specific sign-up options.
  • Provides a Student Program to support learning.

Cons

  • The pricing plans can be confusing.
  • A minimum team size requirement is in place.
  • Task dependencies are limited.
  • There are limitations on features available.
  • Support response time is slow.

Performance at Glance

Monday.com offers customizable workflows, automation features, and collaboration tools. It has received positive ratings and reviews on several popular employee management software review sites, including GetApp, G2, and TrustRadius. Users praise Monday.com for its ease of use, customization options, and range of features.

Specifications

Monday Rating at a Glance

Our Verdict

GetApp rating

Monday.com gets top marks for ease of use, customization, and features.

G2 rating

Users rave about Monday.com's flexibility, ease of use, and integrations.

TrustRadius rating

Earns high marks for customization, reporting, and analytics.

Ease of Use

Drag-and-drop interface and automation features make project management a breeze.

Quality of Support

Users appreciate Monday.com's responsive and helpful customer support team.

Ease of Setup

Setting up Monday.com is a breeze with customizable templates and an intuitive interface.

GetApp Rating

Users praise the platform’s customization options, ease of use, and range of features. However, some users have criticized the platform’s pricing, which can be expensive for larger teams.

G2 Rating

Monday.com reviews hold positive comments about the platform’s flexibility, ease of use, and automation features. Additionally, users appreciate the platform’s integrations with other tools and platforms. However, some users have criticized the platform’s pricing, particularly for larger teams or organizations.

TrustRadius Rating

Monday.com is praised for the platform’s customization options, ease of use, and range of features, as well as its reporting and analytics capabilities. However, some users have criticized the platform’s pricing, particularly for larger teams or organizations.

Ease of Use

Monday.com is generally considered to be user-friendly and intuitive, with a drag-and-drop interface and customizable templates. Users can easily create boards and workflows that match their specific needs, and the platform’s automation features help to streamline repetitive tasks.

Quality of Support

It offers several support options, including email support, live chat, and a knowledge base. Users generally rate the quality of support as good, with responsive and helpful customer service representatives.

Ease of Setup

Setting up a Monday.com login is generally considered to be straightforward and easy, with customizable templates and an intuitive interface. Users can easily add team members, set up boards, and customize workflows to match their specific needs. However, some users may require more time or assistance to set up complex workflows or integrations.

While some users have criticized the platform’s pricing, Monday.com’s ratings and reviews suggest that it is a reliable and effective project management platform that is well-suited for teams of all sizes and types.

Features of Monday.com

A reliable project management platform can help businesses streamline their workflows, collaborate more efficiently, and ultimately achieve their goals.

Features

Monday.com

Project planning

Yes

Project tracking

Yes

Project reporting

Yes

Project templates

Yes

Lead management

Yes

Contact management

Yes

Deal management

Yes

Reporting and analytics

Yes

Development tools

Yes

Content planning

Yes

Content creation

Yes

Content curation

Yes

Project planning

Offers tools for project planning, including customizable templates and boards, task management tools, and a timeline view that allows users to visualize their project from start to finish.

Project tracking

Users can track progress on their projects in real time. The platform offers customizable columns and status updates, which make it easy to see where each task or project is in the workflow.

Project reporting

Has a range of reporting options, including customizable dashboards, Gantt charts, and a calendar view. These features make it easy to visualize project progress and identify areas for improvement.

Project templates

Monday.com offers a range of customizable project templates, which users can use as a starting point for their own projects. These templates cover a range of industries and use cases, from marketing and sales to software development and project management.

Lead management

Comes with tools for lead management, including customizable pipelines and columns and integrations with popular CRM platforms like Salesforce and Hubspot.

Contact management

Helps to manage contacts and customer data in one place. The platform offers customizable columns, fields, and integrations with popular email and marketing automation tool

Deal management

Offers tools for deal management, including customizable pipelines, deal tracking, and reporting features. These tools make it easy to manage sales and business development workflows.

Reporting and analytics

Monday.com offers a range of reporting and analytics features, including customizable dashboards and charts, which allow users to track project progress and identify areas for improvement.

Development tools

Comes with a range of development tools, including integrations with popular development tools like GitHub and Jira, and a built-in code editor. These tools make it easy for development teams to manage their workflows and collaborate on projects.

Content planning, creation, and curation

Offers tools for content planning, creation, and curation, including customizable templates and boards, collaboration tools, and integrations with popular content marketing tools like Hootsuite and Buffer. These tools make it easy for marketing and content teams to manage their workflows and collaborate on projects.

Monday.com Desktop App

Monday.com offers a desktop app for Windows and macOS, which can be downloaded from the company’s website. The desktop app provides users with a more robust experience than the web app, allowing them to access and manage their projects and workflows directly from their desktops.

Offers robust features

The desktop app provides all the same features and functionality as the web app, including project planning, tracking, and reporting, as well as customizable templates and automations.

Accessible offline

One of the main benefits of the desktop app is that it allows users to work offline and access their projects even when they don’t have an internet connection.

Improved performance

The desktop app offers faster loading times and improved performance compared to the web app, making it a great option for users with large teams or complex workflows.

Syncs with web app

Any changes made in the desktop app will be automatically synced to the web app when the user reconnects to the internet.

Streamlined user experience

The desktop app has a more streamlined user experience compared to the web app, with a more intuitive interface and improved navigation.

Available to all plans

The desktop app is available to all Monday.com plans, including the free plan. However, users must have a Monday.com account to use the app.

Monday.com CRM

Monday.com offers a robust CRM (Customer Relationship Management) solution that enables businesses to manage their customer interactions, sales processes, and marketing campaigns. The platform provides a range of features designed to help businesses streamline their sales and marketing workflows, from lead generation to deal closing.

Some of the key features of the Monday.com CRM solution include:

Lead management

The platform provides tools for tracking and managing leads, including lead capture forms, lead scoring, and lead nurturing workflows.

Deal management

Monday.com resource planning allows users to track their deals through each stage of the sales process, from initial contact to final negotiation and closing.

Contact management

The platform provides a centralized database for storing and managing customer and prospect contact information, with the ability to segment contacts based on specific criteria.

Reporting and analytics

Monday.com provides robust reporting and analytics tools, including dashboards and custom reports, to help businesses track their sales and marketing performance and identify areas for improvement.

Customizable templates

The platform offers a range of customizable templates for sales and marketing workflows, making it easy for businesses to set up their processes quickly.

Custom automations

Monday.com provides a range of automation tools that allow businesses to automate their sales and marketing processes, saving time and improving efficiency.

Powerful communication tools

The platform offers a range of communication tools, including email integration, chat, and video conferencing, to help businesses stay connected with their customers and team members.

Overall, the Monday.com CRM solution is a powerful tool for businesses looking to streamline their sales and marketing workflows, improve their customer interactions, and close more deals.

Additional Monday.com Benefits

In addition to the features and benefits already mentioned, here are some additional benefits of using Monday.com:

Mobile app

Monday.com has a mobile app available for iOS and Android devices, allowing users to access their projects and collaborate with team members on the go.

Security

Monday.com takes data security seriously, with multiple layers of encryption and regular security audits to ensure that user data is protected.

Integration with other tools

Monday.com integrates with a wide range of other tools and apps, including Google Drive, Dropbox, Slack, and Trello, allowing users to streamline their workflows and centralize their data.

Collaboration features

Monday.com provides robust collaboration features, including real-time commenting and activity tracking, that allow team members to work together more efficiently and stay up-to-date on project progress.

Customer support

Monday.com provides a range of customer support options, including a comprehensive knowledge base, email support, and a dedicated support team for paid plans.

Scalability

Monday.com is a highly scalable platform, capable of handling projects and teams of all sizes, from small startups to large enterprises.

Overall, Monday.com offers a range of benefits and features that make it a powerful project management and collaboration tool for businesses of all sizes and industries.

Monday.com Security 

Security is a top priority for Monday.com, and the platform includes a range of features and protocols designed to keep user data safe. Here are some key security features:

SSL encryption

Monday.com uses SSL encryption to protect data in transit, ensuring that all information is transmitted securely.

2-factor authentication

Monday.com offers two-factor authentication to add an extra layer of security to user accounts.

Data backup and recovery

Monday.com regularly backs up user data to protect against data loss, and provides a range of data recovery options in the event of an outage.

Role-based permissions

Monday.com allows administrators to set role-based permissions for users, ensuring that each team member only has access to the data and features they need.

Compliance certifications

Monday.com is compliant with a range of industry standards, including GDPR, SOC2, and HIPAA, providing users with peace of mind that their data is secure.

Monday.com Customer Service and Support

Monday.com customer service and support provides a range of options to users, including:

Knowledge base- Has a comprehensive knowledge base that includes tutorials, FAQs, and troubleshooting guides to help users resolve common issues.

Email support- Offers email support for all users, allowing them to submit support requests and receive assistance from the Monday.com support team.

Dedicated support team- Paid plans include access to a dedicated support team that can assist with more complex issues and provide customized solutions.

Online community- Monday.com support has an active online community where users can share tips and best practices, ask questions, and get advice from other users.

Monday App on iOS and Android

Monday.com offers a mobile app for iOS and Android devices that allows users to access their projects and collaborate with team members on the go. The app includes many of the same features as the web platform, including project tracking, reporting, and collaboration tools.

Users can also receive push notifications and alerts on their mobile devices, helping them stay up-to-date on project progress and important deadlines.

Top monday.com Alternatives

Trello, Asana, and ClickUp are all popular project management tools that offer a range of features to help teams collaborate, manage tasks, and track progress on projects.

Monday.com

Trello

Asana

ClickUp

Forbes Advisor rating

Forever free plan available

Yes

Yes

Yes

Yes

Software integrations

Yes

Yes

Yes

Yes

Automations

Yes

Yes

Yes

Yes

Paid plan starting price

$24 per month, billed annually for three seats

$5 per month, billed annually

$10.99 per month, billed annually

$5 per month, billed annually

Support

Knowledge base, 24/7 customer support, daily live webinars

Knowledge base, community, ticket

Community forum, knowledge base, Academy, AI bot, ticket

Knowledge base, ticket

 

Trello

Trello is a visual collaboration tool that uses boards, lists, and cards to help teams organize and prioritize tasks. Users can create boards for different projects or teams, and then add cards for specific tasks or to-do items. Cards can be assigned to team members, given due dates, and include comments, attachments, and checklists. Trello also offers power-ups, which are integrations with other tools and services, such as Google Drive and Slack.

Asana

Asana is a comprehensive project management tool that offers a range of features for teams of all sizes. Users can create projects, tasks, and subtasks, assign them to team members, and set due dates and priorities. Asana also includes a range of collaboration tools, such as comments, mentions, and a news feed that shows all recent activity on a project. In addition, Asana offers integrations with a range of other tools, such as Slack, Google Drive, and Salesforce.

ClickUp

ClickUp is a versatile project management tool that includes a range of features to help teams manage tasks, projects, and workflows. Users can create tasks and assign them to team members, set due dates and priorities, and track progress using a range of views, such as lists, boards, and calendars. ClickUp also includes features such as time tracking, Gantt charts, and customizable templates, as well as integrations with a range of other tools and services, such as Zapier and Google Drive.

Overall, each of these tools offers unique features and benefits, and the best option for your team will depend on your specific needs and preferences. It’s important to consider factors such as pricing, ease of use, and integrations when choosing a project management tool.

Is Monday.com Right for Your Business?

Determining whether Monday.com is right for your business will depend on several factors, such as the size of your team, the complexity of your projects, and your budget. It’s best to consider a Monday.com reviews.¬†

Here are some key considerations to keep in mind:

Team size

Monday.com offers plans for teams of all sizes, from individual users to large enterprise teams. If you have a small team or are just getting started, the free plan or individual plan may be a good option. However, if you have a larger team, you’ll want to consider the Standard or Pro plans, which offer more advanced features and support for larger teams.

Project complexity

If your projects are relatively simple and straightforward, Monday.com’s visual, customizable interface may be a good fit. However, suppose you have more complex projects with many dependencies, subtasks, and workflows. In that case, you may want to consider a more robust project management tool that offers advanced features such as resource management, portfolio management, and agile project management.

Budget

Monday.com offers a range of pricing plans to fit different budgets, but the per-seat pricing model can make it more expensive for larger teams. If you’re on a tight budget, you may want to consider other project management tools that offer more affordable pricing options or a free plan.

Integrations

It has a range of integrations with other tools and services, which can be important if you use other tools to manage your business processes. Make sure to check if the tools you use are supported by Monday.com or if you’ll need to use workarounds or custom integrations.

Conclusion: How Did Monday Do?

Monday project management software is a flexible project management platform that can be used across a variety of industries and teams. Its customizable templates and dashboards allow businesses to tailor the platform to their specific needs. At the same time, its strong CRM solution and custom automations provide additional functionality for managing leads and customer interactions.

One of the major benefits is its user-friendly interface, which is designed to be intuitive and visually appealing. This can help users quickly learn how to use the platform and navigate its various features, reducing the learning curve and increasing adoption rates.

In terms of security, Monday.com uses several measures to protect user data, including encryption, two-factor authentication, and granular permissions. This can provide peace of mind for businesses that need to protect sensitive information or comply with industry regulations.

Another advantage is customer service and support. The platform offers various resources, including a knowledge base, community forum, and live chat support. It also provides tailored onboarding and training for new users, helping to ensure a smooth transition to the platform.

Lastly, the Monday.com app is available on both iOS and Android, making it accessible to users on the go. This can be particularly useful for remote or distributed teams that need to stay connected and manage projects from anywhere.

Overall, Monday.com is a powerful and flexible project management platform that can provide numerous benefits for businesses of all sizes. While there may be some drawbacks, such as its pricing model and feature limitations, the platform’s strengths in terms of customization, usability, security, and support may make it a compelling choice for many teams.

Conclusion

Monday.com software is a simple yet powerful tool that enhances team collaboration and boosts productivity. With its intuitive interface and versatile features, the software enables seamless project planning, task management, and progress tracking. The platform’s customizable boards and automation options offer flexibility for various workflows and project types. Whether you’re a small team or a large organization, Monday.com simplifies project management and fosters efficient teamwork. Experience the simplicity and effectiveness of Monday.com to streamline your projects and achieve optimal results.

Frequently Asked Questions

  • What are the features of Monday.com?

The features of Monday.com include project planning, tracking, reporting, templates, lead management, contact management, deal management, reporting and analytics, development tools, content planning, creation, and curation.

  • How much does Monday.com cost?

The pricing for Monday.com ranges from $8 to $16 per seat per month for its Standard and Pro plans, respectively. There is also an Enterprise plan available, which requires a custom quote.

  • What is the difference between the free and paid versions of Monday.com?

The free version of Monday.com includes up to two seats, unlimited documents, and unlimited free viewers. The paid versions include more features, such as automation and integrations, guest access, and more.

  • Can Monday.com be customized to meet the needs of my business?

Yes, Monday.com is highly customizable, and users can create boards and automations using over 200 templates, as well as customize their dashboards.

  • What integrations are available for Monday.com?

Monday.com integrates with various apps and tools, including Slack, Zoom, Gmail, Google Drive, and more.

  • Is Monday.com secure, and can it protect my data?

Monday.com is a secure platform, and the company takes various measures to protect user data, including data encryption, two-factor authentication, and regular security audits.

Monday
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With over 200 years of combined industry experience, our Editorial Team at Top10Ratings is a diverse group of expert reviewers, product analysts, and content experts. They come from backgrounds in renowned product testing labs, acclaimed review platforms, and leading market research firms. Together, they ensure that every review, ranking, and insight offered on Top10Ratings is comprehensive, expert-driven, and trustworthy. Their dedication to authenticity and clarity guarantees that our readers always receive reliable and actionable advice.

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