Namely HR Software Review 2023

Whether you’re a small business owner or an HR professional at a large enterprise, Namely can help you manage your HR processes more efficiently and effectively. So, let’s dive in and see what Namely has to offer!

Performance at Glance

Specifications	Namely Rating at Glance	Our Verdict
Ease of Use		Namely’s clean and modern interface makes it easy to navigate and use, even for those without extensive HR experience.
Support		Namely offers excellent customer support, with multiple channels for assistance, including phone, email, and chat.
Features		It offers a comprehensive set of HR features, including payroll processing, benefits administration, time and attendance tracking, performance management, and compliance management.
Ease of Setup		Namely offers a guided setup process with a dedicated implementation team, which makes the platform easy to set up and configure.
G2 Rating		Namely has a high rating on G2, indicating that it is well-regarded by users who appreciate its ease of use, comprehensive features, and responsive customer support.

Features of Namely HR Software

As businesses grow and expand, managing employee data, payroll, and benefits can become a complicated and time-consuming process. That’s where human resources (HR) software comes in, providing a centralized platform for managing a wide range of HR tasks. 

One such platform is Namely, which offers a variety of features designed to streamline HR processes and improve the employee experience. From payroll processing to performance management and compliance, Namely is designed to be a comprehensive solution for HR professionals. Let’s dig in to explore some of the key features of Namely and how they can benefit businesses of all sizes.

API

Namely provides an API (Application Programming Interface) that allows third-party developers to integrate with the Namely platform. The API provides a set of protocols, routines, and tools for building software applications that can communicate with Namely and share data.

Calendar Management

The calendar management feature allows users to schedule and manage appointments, meetings, and other events. It also includes tools for managing employee availability and time off requests.

COBRA Administration

COBRA Administration feature provides tools for managing employee benefits coverage. This includes managing enrollment, billing, and termination of COBRA coverage.

Organization Management

Namely provides tools for managing an organization’s structure, including departments, teams, and reporting hierarchies. This includes creating and modifying organizational charts, defining job roles and responsibilities, and managing employee information.

Time, Attendance & PTO

Time, Attendance & PTO manage employee work hours, attendance, and paid time off (PTO). This includes tracking employee work hours, approving time off requests, and managing PTO accruals and balances.

Benefits Administration

Namely’s benefits administration feature provides tools for managing employee benefits, such as health insurance, retirement plans, and other employee benefits. This includes enrolling employees in benefits plans, managing benefit deductions from employee paychecks, and administering open enrollment periods.

User, Role & Access Management

User, role & access management covers managing user accounts, roles, and permissions within the Namely platform. This includes creating and modifying user accounts, assigning roles and permissions, and managing user access to different features and data within the system.

Payroll Entry

Payroll Entry feature provides tools for entering employee payroll information into the Namely platform. This includes inputting employee work hours, calculating payroll taxes and deductions, and issuing employee paychecks or direct deposits.

Direct Deposit

It allows employers to electronically transfer funds from their payroll account to an employee’s bank account.

Web Portal

It provides employees with self-service access to their HR information, including pay stubs, benefits information, and PTO balances. The portal can be accessed from any device with internet access.

Benefits Manager

It is a role within the Namely platform responsible for managing employee benefits programs. This includes selecting and implementing benefits plans, managing benefit costs, and communicating benefits information to employees.

Benefits Record Management

Namely’s benefits record management feature provides tools for managing employee benefits records, such as enrollment forms, claims information, and benefit plan details. This includes maintaining accurate records of employee benefits enrollment and changes, as well as managing the storage and retrieval of benefits-related documents.

Self-Service Portal

It allows employees to perform various tasks and access information on their own, without the need for assistance from a customer service representative or other support personnel. This includes updating personal information, submitting time off requests, and viewing pay stubs.

Scheduling

It provides tools for creating and managing work schedules for employees. This includes assigning employees to specific shifts, tracking their availability, and managing time off requests.

Time Tracking

The time tracking feature provides tools for tracking employee work hours and attendance. This includes using time clocks, time sheets, or other methods to record when employees start and end their work day, as well as any breaks or meal periods they take. Time Tracking in Namely can help automate this process, allowing employees to clock in and out electronically and giving managers real-time visibility into employee work hours.

Access Control

With Namely, it becomes easier to manage user access to different features and data within the platform. This includes setting up access permissions based on user roles and managing user access to sensitive information. Access Control in Namely can help ensure that sensitive data is only accessible to authorized personnel.

Namely Customer Support Service

Namely offers comprehensive customer support services to help their clients get the most out of their HR software platform. The company’s customer support team is made up of experienced HR professionals who are knowledgeable about the Namely platform and can provide expert guidance and support to clients.

Namely’s customer support services are available to clients in a variety of ways. Clients can access support via phone, email, or online chat, depending on their preference. The company also provides a robust online help center that contains a wealth of information about the platform, including how-to guides, video tutorials, and troubleshooting tips.

In addition to traditional customer support services, Namely also offers a dedicated Client Success Manager (CSM) to each of their clients. The CSM is a single point of contact for clients and serves as their advocate within the company. The CSM works with clients to identify their unique needs and goals and helps them develop a customized plan for using the Namely platform to achieve those goals.

Namely’s customer support team is available 24/7 to provide assistance to clients. They are committed to providing timely and effective support to ensure that clients can quickly resolve any issues they may encounter and continue to use the Namely platform with confidence.

Overall, Namely’s customer support services are an essential part of their commitment to providing a comprehensive and user-friendly HR software platform. With their experienced and knowledgeable customer support team, clients can be confident that they will receive the assistance they need to get the most out of the platform and achieve their HR goals.

Is Namely software is right for you and your business?

Namely is a comprehensive HR software platform designed to help businesses manage their HR functions more efficiently. The platform includes a range of features, including payroll processing, benefits administration, time tracking, and performance management.

Namely’s platform is designed to be user-friendly and customizable, making it a good fit for businesses of all sizes and industries. The platform is also cloud-based, which means that it can be accessed from anywhere with an internet connection, making it a good fit for businesses with remote or distributed teams.

Namely’s pricing model is based on the size of the business, making it accessible to businesses of all sizes. The company offers a range of pricing plans to meet the needs of different businesses, including plans for small businesses, mid-sized businesses, and enterprise-level businesses.

Overall, if you are looking for a comprehensive HR software platform that is customizable, user-friendly, and accessible from anywhere, Namely may be a good fit for you and your business.

Frequently Asked Questions

What is Namely used for?

Namely is an HR software platform that is used by businesses to manage their HR functions, including payroll processing, benefits administration, time tracking, performance management, and more. It is designed to streamline HR processes and improve efficiency, while also providing a user-friendly and customizable experience.

Is Namely suitable for small businesses?

Yes, Namely offers plans that are specifically designed for small businesses. These plans are priced affordably and include features that are tailored to the needs of small businesses, such as simplified payroll processing, benefits administration, and compliance management.

Does Namely offer mobile access to its platform?

Yes, Namely offers a mobile app that is available for both iOS and Android devices. The app allows users to access their HR information and perform tasks such as submitting time off requests, viewing pay stubs, and managing their benefits from anywhere with an internet connection.

What kind of security features does Namely offer?

Namely takes security seriously and offers a range of security features to protect client data. These include two-factor authentication, role-based access control, data encryption, and regular security audits. The company also complies with industry standards such as SOC 2 Type II and GDPR.

Can Namely help with compliance reporting?

Yes, Namely offers compliance management features that can help businesses stay compliant with federal and state regulations. The platform includes tools for managing compliance reporting, tracking employee training, and managing compliance documentation.

Does Namely offer any training for its platform?

Yes, Namely offers a range of training resources to help clients get the most out of their platform. These resources include live training sessions, on-demand webinars, and a robust online help center that contains a wealth of information about the platform’s features and functionality. Namely also offers dedicated client success managers who work with clients to develop customized training plans based on their specific needs and goals.