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OnPay Payroll Software Review 2023

8.5 good ratings
Updated On 5 August, 2023

As businesses of all sizes continue to expand and evolve, the need for a seamless and efficient payroll system has become more critical than ever. Traditional payroll processes can be cumbersome and time-consuming today, leading to errors, inconsistencies, and unhappy employees. That’s where OnPay comes in. With its user-friendly interface, comprehensive features, and affordable pricing plans, OnPay has quickly emerged as a leading payroll solution for businesses of all sizes. In fact, according to a recent survey, 92% of OnPay users said they would recommend the platform to a colleague or friend.

But what exactly is OnPay, and how does it stack up against its competitors? In this comprehensive review, we’ll dive deep into the details of OnPay’s features, pricing, customer support, and more. We’ll also explore some of the best alternatives to OnPay, so you can make an informed decision about which payroll solution is right for your business.


OnPay is a cloud-based payroll solution that simplifies the entire payroll process, from calculating paychecks to filing taxes. It’s the ultimate solution for businesses of all sizes looking to streamline their payroll management and ensure compliance with all relevant laws and regulations.

But what sets OnPay apart from other payroll solutions on the market? For one, it’s incredibly user-friendly, with an intuitive interface that makes navigating and managing your payroll data easy. Plus, OnPay’s pricing is straightforward and transparent, with no hidden fees or complicated pricing tiers.

In addition to its ease of use and affordability, OnPay also offers a range of powerful features, including direct deposit, tax filing, time tracking, and more. It integrates seamlessly with other popular business tools like QuickBooks and Xero, making it an all-in-one solution for your business needs.


  • User-friendly interface
  • Affordable pricing with no hidden fees 
  • Direct deposit and tax filing features 
  • Offers a range of powerful features
  • Excellent customer support with quick response
  • Cloud-based solution for easy access 
  • Advanced encryption and data protection measures


  • Limited customization options for pay stubs and invoices
  • No mobile app
  • Some features are available on higher-tier plans
  • Limited support for international businesses 
  • Rare glitches or errors with the platform

Performance at Glance

Curious about how OnPay stacks up against other payroll solutions on the market? Look no further than this comprehensive table, which showcases OnPay’s performance based on a range of key factors, including pricing, features, customer support, and user reviews. Take a closer look to see how OnPay compares to other popular payroll solutions, and decide which platform is right for your business.


Onpay At Glance

Our Verdict

Ease of Use

OnPay's user-friendly interface makes managing payroll easy and intuitive.

Quality of Support

It offers excellent customer support with quick response times and helpful staff.


It offers a comprehensive set of features, including direct deposit and tax filing.

Customer Support

OnPay's customer support team is highly responsive and knowledgeable.

Value For Money

OnPay's affordable pricing and transparent fees make it an excellent value for small and mid-sized businesses.

Features of OnPay

When it comes to managing payroll, businesses need a solution that is not only efficient and accurate but also packed with essential features to make the process as smooth as possible. That’s where OnPay comes in, offering a comprehensive set of features that can help streamline your payroll management and save you time and money. From direct deposit to tax filing and beyond, OnPay has everything you need to take control of your payroll and ensure compliance with all relevant laws and regulations.

Let’s take a closer look at some of the most important features of OnPay and how they can benefit your business. Read on to discover everything OnPay has to offer.





Employee Management


Health Insurance Benefits


Retirement Benefits


Ease of Use


Payroll Features


Tax Fixing and Calculation


Automatic Tax Payment


HR Features


Reporting and Dashboards


User, Role, and Access Management


Significant Features of OnPay Software

Cloud-based platform

OnPay is a cloud-based platform; it can be accessed from anywhere with an internet connection. This feature makes it easy to manage your payroll and employee data remotely without needing on-site servers or hardware.

Multi-state payroll support

OnPay offers support for multi-state payroll, allowing you to manage payroll for employees in different states with ease. The software automatically calculates and files all relevant taxes for each state, ensuring compliance with all state and local regulations.

Tax compliance

OnPay automatically calculates and files all relevant taxes on your behalf, including federal, state, and local taxes. The platform also supports complex tax scenarios, such as multi-state payroll or tax exemptions for certain employees. This feature ensures that your business always complies with all relevant tax laws and regulations.

Direct deposit

OnPay offers direct deposit, allowing you to pay your employees electronically. This feature eliminates the need for paper checks and helps streamline your payroll management process.

Employee self-service

OnPay offers an employee self-service portal, allowing your employees to view their pay stubs, update their personal information, and manage their benefits. This feature can save you time and reduce the administrative burden of managing employee data.

Time tracking

OnPay offers time-tracking tools, allowing you to track employee hours and manage overtime pay. This feature can help you stay on top of your labor costs and ensure accurate payroll processing.

Custom reporting

OnPay offers custom reporting tools, allowing you to generate reports based on your specific business needs. This feature can help you gain insights into your payroll and employee data and make informed business decisions.

Integration with other software

OnPay integrates with a range of other software platforms, including accounting software, time-tracking software, and HR management tools. This feature allows you to easily manage all aspects of your business operations from a single platform.


OnPay employs industry-standard security measures, including SSL encryption and regular security audits, to ensure that your payroll and employee data is secure and protected from unauthorized access.

How to Add an Employee on Onpay?

OnPay is a quick and easy process that can be done in just a few steps. Here’s a detailed guide on how to add an employee to OnPay:

Step 1: Log in to your OnPay account

Visit the OnPay website and log in to your account using your username and password.

Step 2: Click on “Employees”

Once you’re logged in, click on the “Employees” tab in the top navigation menu.

Step 3: Click on “Add Employee”

Next, click on the “Add Employee” button on the top right corner of the screen.

Step 4: Enter employee information

You will be directed to a form where you can enter the employee’s personal and employment information, such as their name, address, social security number, employment status, and pay rate. Fill in all the necessary details carefully.

Step 5: Set up direct deposit

If you want to set up direct deposit for the employee, you can do so by selecting the “Direct Deposit” tab and entering their bank account information.

Step 6: Enter tax information

OnPay will automatically calculate and file taxes on your behalf, but you’ll need to enter the employee’s tax information. You can do this by selecting the “Tax Withholding” tab and entering your federal and state tax information.

Step 7: Enter benefits information

If the employee is eligible for benefits, such as health insurance or retirement plans, you can enter this information by selecting the “Benefits” tab and selecting the appropriate options.

Step 8: Save employee information

Once you’ve entered all the necessary information, click on the “Save” button to save the employee’s information to your OnPay account.

Step 9: Review and confirm the information

Before finalizing the employee’s information, review all the details you’ve entered to ensure accuracy.

Step 10: Send employee invitation

If you want the employee to have access to their self-service portal, you can send them an invitation to create an account by clicking on the “Send Invite” button.

Following these steps will allow you to easily add an employee to OnPay and manage their payroll and employee information efficiently.

How to Pay a Bonus on OnPay?

As an employer, you may want to reward your employees for their hard work and dedication by paying them a bonus. OnPay makes it easy to process bonuses for your employees with just a few clicks.

Log in to your OnPay account

Visit the OnPay website and log in to your account using your username and password.

Click on “Payroll”

Once you’re logged in, click on the “Payroll” tab in the top navigation menu.

Select the pay period

Choose the pay period for which you want to pay the bonus.

Click on “Add Earnings”

Scroll down to the “Earnings” section and click on the “Add Earnings” button.

Enter the bonus amount

In the “Earnings” pop-up window, enter the bonus amount in the “Amount” field.

Select the bonus type

In the “Type” field, select “Bonus” from the drop-down menu.

Choose the employee

In the “Employee” field, select the employee who will receive the bonus.

Save the bonus information

Click on the “Save” button to save the bonus information for that employee.

Review and confirm

Review the bonus information to ensure accuracy and make any necessary changes.

Approve payroll

Once you’ve confirmed the bonus information is correct, click on “Approve Payroll” to process the bonus payment along with regular payroll.

How to Edit Check Details in OnPay?

As a payroll administrator, you may need to edit check details in OnPay from time to time. Whether it’s correcting a mistake, updating employee information, or making adjustments to taxes or deductions, OnPay makes it easy to edit check details for any pay period.

Log in to the OnPay account

Visit the OnPay website and log in to your account using your username and password.

Navigate to the pay run

Click on the “Pay Runs” tab in the top navigation menu and select the pay run for which you want to edit check details.

Select the check to edit

Click on the check number for the employee whose details you want to edit.

Edit the check details

On the check details page, you can edit details such as the pay rate, hours worked, and deductions. Make the necessary changes to the check information.

Save the changes

Once you have made the necessary changes, click the “Save” button to save the updated check details.

Review the changes

Before finalizing the changes, review the check details to ensure accuracy.

Approve the pay run

Once you are satisfied with the changes, approve the pay run to complete the process.

Top OnPay Alternative Comparison

We understand that every business has different needs and requirements, and therefore, it’s essential to know about the alternatives available in the market. Following are the features, pricing, and other important aspects of each alternative, helping you make an informed decision for your business.





Payroll Processing




HR Management




Time & Attendanc












Customer Support

Phone, email, chat

Phone, email, chat

Phone, email, chat


OnPay is a game-changer in the realm of HR management. Its seamless integration of advanced automation and intelligent algorithms has revolutionized the payroll process, significantly reducing errors and streamlining operations. With its user-friendly interface and customizable features, OnPay empowers businesses of all sizes to efficiently manage their payroll, freeing up valuable time and resources. The software’s unparalleled accuracy and compliance capabilities instill confidence and trust in users, ensuring a smooth and error-free payroll experience. Embrace the future of HR management with OnPay’s cutting-edge AI software, and unlock the true potential of your business.

Frequently Asked Question

  • Is everything included in OnPay’s pricing structure?

Yes, most of the features are included in OnPay’s pricing structure. OnPay offers all of its features in its basic plan, which includes unlimited payroll runs, tax filings, and employee self-service. However, some features, such as health insurance benefits and retirement benefits, may incur additional costs depending on your plan and the provider you choose. Additionally, if you need to add more users to your account or access premium features, you may need to upgrade to a higher pricing plan. 

  • Does OnPay have a mobile app?

Yes, OnPay offers a mobile app for both iOS and Android devices. With the OnPay mobile app, you can easily manage payroll and employee information, run reports, view pay stubs, and access other important features from anywhere, at any time. The app is free to download and use for all OnPay customers.

  • Does OnPay allow for time tracking?

Yes, OnPay allows for time tracking. The software includes a built-in time and attendance system that allows you to track your employees’ hours and import that information directly into payroll. The system can handle a range of time-tracking scenarios, including hourly, salaried, and tipped employees. It also offers features such as overtime tracking, PTO accruals, and customizable policies. 

  • Does OnPay offer direct deposit?

Yes, OnPay offers direct deposit as a payment option for employees. Once an employee’s bank account information is added to their profile, employers can set up direct deposit for their payroll. This allows employees to receive their paychecks directly in their bank accounts, saving them the hassle of physically depositing a paper check. It even offers an option for employers to split an employee’s pay among multiple accounts, such as savings and checking accounts.

  • Can you file payroll taxes on OnPay?

Yes, you can file payroll taxes on OnPay. In fact, OnPay offers automatic tax calculation and filing services, which means you don’t have to worry about manually calculating and filing your payroll taxes. OnPay will handle this for you, ensuring your taxes are accurately calculated and filed on time to avoid penalties or fines. Additionally, it provides electronic filing options for both federal and state taxes, making the process quick and easy.

  • How long does payroll take to process?

Payroll processing can take anywhere from a few hours to a few days depending on the complexity of the payroll and the payment schedule. For example, if you are paying a small number of employees and have a simple payroll, it may only take a few hours to process. However, if you have a larger team, multiple payment schedules, and more complex payroll requirements, it could take several days to complete.

It’s always best to check with OnPay directly for a more accurate estimate of the processing time for your specific payroll needs.


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With over 200 years of combined industry experience, our Editorial Team at Top10Ratings is a diverse group of expert reviewers, product analysts, and content experts. They come from backgrounds in renowned product testing labs, acclaimed review platforms, and leading market research firms. Together, they ensure that every review, ranking, and insight offered on Top10Ratings is comprehensive, expert-driven, and trustworthy. Their dedication to authenticity and clarity guarantees that our readers always receive reliable and actionable advice.

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