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Zoosk
9.9
ratings

Overview

Started in 2007, Zoosk has been one of the most diverse dating platforms. It is open to all singles irrespective of race, ethnicity, religion, culture, sexual identity, and gender. The dating platform is active in nearly 80 countries. Moreover, it has been translated into 25 languages.

Right from fun dates to serious relationships, Zoosk gives a personalized dating experience to anyone looking for a partner. But how effective is this dating platform when it comes to catering to the LGBTQIA community? Read on to know more.

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Pros

  • One of the biggest dating pools
  • Easy-to-use
  • Simple user interface

Cons

  • Lacks options for the entire gender and sexual identity spectrum
  • No 24/7 customer service
  • Simple security measures

Customer service

Unlike some other dating platforms, Zoosk does not provide 24/7 customer service assistance. However, it offers user assistance through email. Moreover, there is an FAQ page and blogs that members can use for support

Subscription model

The subscription model of Zoosk comprises of four tiers. The first is the free account, which is the most basic account. With this account, a user can only browse through other profiles and cannot interact with others. To do this, a premium account will be required. There are three types of premium accounts based on the monthly plans. With a premium account, a user can send messages to their match, check profile visitors, and use the key special features, such as MegaFlirt and SmartPick. To have a premium profile, a user is required to pay monthly fees. Payments can be done through PayPal and other major credit cards.

Zoosk has the following monthly plans:

  • 6-month subscription- $15 per month
  • 3-month subscription- $19.95 per month
  • 1-month subscription- $29.95 per month

Security and privacy

What makes Zoosk so popular is its simplicity, it easy to create a Zoosk profile and quite simple to use the dating platform as well. However, this simplicity also extends to its security feature. This is because it is very easy to create a fake profile. To deal with spammers and fake profiles, Zoosk has developed a profile verification method for profile authentication. There are three ways to have one’s profile verified. The dating platform uses either a photo, mobile number, or a Twitter account to verify a user is real or not. Verified profiles have a green check on them. However, this method of verification has not been a deterrent for spammers. Users still come across fake profiles.

Moreover, Zoosk does not conduct background checks because of its huge user base. But, it allows users to block or report fake profiles, scammers, or any other user who subjects them to bad online behavior, abuse, or any form of malicious action. Additionally, Zoosk has published blogs on its site that users can read through for a safe online dating experience. These blogs contain guidelines about every aspect of online dating, right from how to create safe profiles to how to detect fake profiles.

Furthermore, Zoosk has a stringent privacy policy to prevent the misuse of users’ personal information. In collaboration with security platforms, such as Sift Science, the dating platform collects, processes, and analyzes information to identify and prevent cases of fraud and spamming.

Key features

The most prominent key feature of Zoosk is the “carousel”. Quite common in other dating apps as well, this feature uses one’s profile information and partner preferences to present a list of potential matches. On the carousel, one can see a photo and the age of each match. This gives a quick look at the profiles of potential matches. A member can like a profile on the carousel or move on to the next profile. A match occurs if both the persons like each other’s profiles. After a successful match, each person can unblock the other’s profile using Zoosk coins. They can, then, start messaging one another.

A second key feature of the dating website is the “SmartPick” option. This feature gives a curated list of matches for each user. SmartPick works based on how a member uses Zoosk. With the help of a unique Behavioral Matchmaking™ technology, the dating platform evaluates members’ online dating behavior to come up with the best possible matches. SmartPick requires mutual interest for a match to be successful. Only, then members can send a message to one another. This is similar to the carousel feature.

Additionally, there is a “Mega Flirt” tool. On selecting this option, one’s profile will be introduced to several users at the same time. For this, Zoosk has a list of icebreaker questions. Just pick a question, select the Mega Flirt option, and Zoosk will send the question to multiple matches. Messages can be sent to matches, once responses are received for the icebreaker question.

Registration

Registering on Zoosk is pretty simple. There are no personality tests or long questionnaires to be filled. Moreover, joining Zoosk does not require any payment. One can create a free profile very quickly. But it should be noted that a free profile allows a user to only browse photos of other members and does not let you send messages and likes to them. In about five minutes, one can create their Zoosk profile without any hassles. By providing basic details like email id, name, age, region, partner preferences, and gender, one can create their Zoosk profile. The website also asks members to provide details about their body type, height, ethnicity, education, and religious beliefs. These are, however, optional preferences.

Also, Zoosk lets members make their profile better through the addition of photos and a personal bio. In the bio, one can mention their hobbies, music preferences, favorite movies, and other likes and dislikes. Additionally, one can write about their partner preferences as well.

One can also link their social media profiles to their Zoosk profile. With a linked profile, it becomes very convenient to create a bio as Zoosk pulls all the interests and likes of the user from their social media account to their Zoosk profile. Thus, potential matches can know one another better. After a successful profile creation, Zoosk will give a list of singles based on the member’s sexual and gender preferences.

By sexual preference

Zoosk has been one of the most popular online dating portals for the LGBTQIA community. The popularity is mostly because the portal offers a second account to a member without any additional price. For example, if someone identifies as bisexual, they can create two accounts to find matches from either gender. However, the daring website has one drawback. It provides only heteronormative gender and sexual identity preference options during profile creation. There are no preferences for queer, asexual, pansexual, transgender, transsexual, and other gender and sexual identity expressions. A person needs to mention their identity preferences in their profile. This makes it a little difficult to find the best compatible match while using Zoosk.

Zoosk