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One of the oldest online dating platforms, Match.com was started in 1995. Today, it is one of the largest dating sites with embers from over 24 countries. Additionally, it is available in about 15 languages. With this dating service, members can find potential partners for friendship, companionship, romance, and more. Its most distinctive feature is its proprietary algorithm that analyzes the behavioral patterns of a user to find the most compatible matches for them.
There are no charges applicable while signing up for this dating platform. The signup process involves a series of questions to get to know a user and their preferences. This information helps the algorithm give close-to-accurate results. It also helps avoid irrelevant search results.
Users need to enter their date of birth, email address, and zip code. After this, they need to specify the kind of relationship they are seeking. Additional details like marital status, height, smoking preferences, level of education, ethnicity, and religious preferences also need to be entered. Then, the detailed questionnaire begins.
The questionnaire is divided into three categories—About Me, About My Match, and In My Own Words. These sections have no word limit. The more detailed they are, the better are the chances of finding suitable matches. It takes about 20-30 minutes to complete the registration process. Users can skip sections, save their progress, and come back later to complete the questionnaire.
With Match.com, users can browse through profiles on their own or let the dating platform do all the work. The search function is well-designed and allows members to look for potential matches based on various criteria. Here are the different ways in which one can search for matches:
The Daily Matches feature is an efficient matchmaking tool wherein users receive five suitable matches every day based on their preferences. It is necessary for users to rate their Daily Matches every day to receive new matches the next day.
Users can also add a compatibility questionnaire with up to 20 questions to their profile for potential matches to answer. Additionally, there are games that members can play to interact with other singles on the platform.
Communication options – Users can choose to wink, send an instant message (IM), or email their matches. They will also receive a notification once an email sent has been read by a match. Note that only the wink feature is available for users with free memberships. Other communication tools are like IMs and emails are limited to paid members.
VIP emails – Paid members can send VIP emails once per week. These emails are highlighted in the other person’s inbox.
What’s New: The What’s New feature is similar to a newsfeed that lists all the latest activities of a user’s account like call requests, emails, likes, and winks.
Missed Connections – It is another interesting tool where users’ geolocation data is used to pair members who have opted for this feature and match each other’s dating criteria. Users receive a notification after which they can select whether they want to connect with their match or not.
Lara Chat Box – Recently, a new feature called Lara Chat Box was introduced. Lara is a friendly chatbot that provides assistance to new members and helps them navigate the site.
Mobile app – A mobile app is available for those who want to stay connected with their matches while on the go. Users can browse through profiles, send messages, and reply to emails using the app.
First impressions – This paid feature ensures that a user’s profile is seen first by new members.
Also known as Top Spot, the Boost feature adds a user’s profile to the top six results of potential matches for 60 minutes. To get a boost, users have to purchase a Top Spot session. A user can purchase Top Spot for an unlimited number of times.
Users are required to rate their Daily Matches. If a user is interested in a profile, they have to click a check mark button, which indicates a “Yes.” The dating platform will send messages from the user to all the members who have received a Yes rating.
To ensure the safety of its members, Match.com has a comprehensive section of online dating do’s and don’ts. It has video tutorials and tips on how to stay safe, spot suspicious behavior, and protect finances while dating online. The section also includes helpful tips on safety while meeting people in-person.
MatchPhone is another safety feature providing by this dating service wherein users can make calls and speak to their matches without revealing their phone numbers. Moreover, the dating platform implements NCSA standards of “Stop. Think. Connect.™” that works towards helping people stay safe online.
Match.com offers customer support through an online contact form. The Customer Care representatives respond to queries sent via these contact forms within 48 hours. Chat support is also available between 8AM-5PM CST from Monday to Friday. In addition, the platform has a comprehensive help center that has answers to some of the most frequently asked questions.
With its intelligent algorithm based on behavioral learning, Match.com provides a streamlined dating experience for those looking for serious relationships. This dating platform claims to have connected more people who go on to have long-term relationships than any other website.
The site’s communication tools are quite efficient and help members move to the offline world with live events and Missed Connection feature. However, based on most Match.com reviews, its customer support is limited as compared to other dating websites. Despite this, the close-to-accurate matches promise to help singles all over the world find the right partner.
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