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Last UpdatedJul 17, 2023
Voice over Internet Protocol (VoIP) is a service that allows you to make phone calls simply by using the Internet. Traditionally, to make a call, one would need a phone line connected to their device, but with VoIP phone service, you can use a computer network to perform the same function. VoIP performs analog to digital data conversion, which allows for such transfer of information; in this case, our voice (analog) into a digital signal.
With the help of packet switching, VoIP makes calls over the Internet without a hassle. What is packet switching, you ask? Imagine any editing software; its sole objective is to help you cut out visuals that you do not want from your project. Visuals that serve no purpose and are simply just there, taking up space. The software helps you clean out what you do not require and come to a finished product, which is just what you need.
A packet-switching network works in exactly the same manner. When talking on the phone, the network chooses to listen to only the “noisy” bytes, i.e., the noise made by the caller, and sends out these bytes in the form of packets. This reduces overall file size, speeds up information transfer, and, in general, increases the efficiency of this exchange of conversation.
One of the uses of VoIP phone service is that because it transfers only packets of information, overwhelming the network with data is not an issue; so more data can be carried by the network, ensuring there’s no lag or buffer.
Since the telephonic device is now enabled to use the Internet to make calls, you can choose to make international calls without having to worry about the communication costs. The only cost that will be incurred will be that of Internet usage.
VoIP services allow the flexibility of calling landlines, cell phones, or even initiate computer-to-computer calls.
Having understood what a VoIP phone service is, we can move on to understand the features that make VoIP better than Landline and a holistic communications service.
Now that we have answered the basic question of what a VoIP phone service is and how its features are helpful, the answer to this would be—most definitely! With the advent of start-up culture and virtual offices, VoIP is definitely a savior when it comes to easy communication with your team, and clients both. You all do not have to be present in the same room, or even in the same city or country to exchange data and calls.
With time, you will find the need to expand your business and communication needs, and VoIP is flexible to business scalability needs.
With data being electronically transferred, there is always the question of security for a business. Considering that VoIP is not a rookie technology and has gone through several performance checks, it is to be noted that securing VoIP phone service technology is actually manageable. Since VoIP employs packet switching, there is no way of controlling how these packets are transferred in the online world, so tapping into these packets becomes difficult.
You must also know that while these packets are being transferred online, it leaves no thread behind, which implies the packets are available only to the two IP addresses between which the exchange has happened.
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