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Jackson Hewitt Online Tax Software Review

7 good ratings
Jackson Hewitt Online
Updated On 28 June, 2023

Introduction

Jackson Hewitt Online is an online tax preparation and filing service provided by Jackson Hewitt, a tax preparation company that has been in business since 1982. The service allows taxpayers to prepare and file their federal and state income taxes online from the comfort of their own home or office.

Using Jackson Hewitt Online, taxpayers can easily input their tax information and answer questions about their income, deductions, and credits to generate an accurate tax return. The platform also provides guidance and support throughout the tax preparation process to help ensure that users are getting the maximum refund possible.

Once the tax return is complete, Jackson Hewitt Online allows users to e-file their federal and state tax returns directly with the IRS and state tax agencies.

Pros

  • Convenient for tax preparation
  • User-friendly software makes filing easier
  • Saves time during tax preparation
  • Reduces the risk of errors
  • Offers guidance and support
  • Increases chances of getting maximum refund
  • E-filing provides faster tax filing and refund processing
  • Available 24/7 for tax preparation
  • Cost-effective compared to hiring a professional
  • Allows tax preparation from anywhere with internet access

Cons

  • Not suitable for complex tax situations
  • Expensive for certain services
  • Extra fees for some features
  • No face-to-face interaction with tax professionals
  • Limited personalized advice compared to in-person services
  • Requires internet access
  • Security may not be as strong as in-person services
  • Accuracy may not match in-person services
  • Overwhelming for those unfamiliar with tax laws
  • Limited assistance with state-specific tax laws

Performance At A Glance

Specifications

Rating at Glance

Our Verdict

Ease of Use

Tax preparation made easy.

Features

Maximize your refund with Jackson Hewitt Online's deduction and credit tools.

Price

Save money and get top-notch service.

Support

Reliable tax support whenever you need it.

G2 Rating

Join thousands of satisfied users with Jackson Hewitt Online's top-rated G2 rating.

Ease of Use

The Jackson Hewitt Online software is designed to be user-friendly and easy to navigate. It guides users through the tax preparation process step-by-step and provides explanations and definitions of tax-related terms. Overall, users find the software easy to use and intuitive.

Features

The software offers a range of features to help users prepare and file their taxes. Some of these features include W-2 import, deduction and credit maximizers, free tax support, and the ability to file both federal and state returns. While some features may require additional fees, the software provides a comprehensive range of tools for tax preparation.

Price

The price of Jackson Hewitt Online varies depending on the level of service needed. The software offers several pricing plans, ranging from a free basic plan to more expensive plans with additional features and support. Overall, users find the pricing to be competitive with other tax preparation software.

Support

Jackson Hewitt Online provides customer support through various channels, including phone, email, and chat. The software also offers a comprehensive knowledge base and frequently asked questions (FAQs) section. Users generally find the support to be helpful and responsive.

G2 Rating

Users appreciate the software’s ease of use, range of features, and helpful support. Some users have noted that the software can be glitchy at times, and some features may be more limited than other tax preparation software. Overall, the software receives positive reviews and is well-regarded by users.

Features Of Jackson Hewitt Online

Jackson Hewitt offers a range of filing options to meet the needs of taxpayers, including in-store filing, online filing, and mobile app filing.

Features

Details

Jackson Hewitt’s Filing Options

Jackson Hewitt offers just one online filing option that'll cost you $25

In-Store Filing

Jackson Hewitt has about 5,500 physical locations you can visit

Refund and Payment Options

Jackson Hewitt allows you to pay for its services with a credit or debit card. You can also use your refund to pay the fees

Simple and Easy Returns

Best for simple and easy returns

Free Filling

Free 1040 filing, unlimited live chat, easy tax return import

Filters For Complex Tax

Best for filers with more complex tax situations

Personalized Support

Get personalized, face-to-face help with your taxes

Can You File For Free in Jackson Hewitt Online?

Jackson Hewitt Online offers a free plan for federal tax filing, which includes simple tax returns that only require basic forms such as W-2s. However, users may need to upgrade to a paid plan if they have more complex tax situations, such as owning a home or earning self-employment income.

It’s important to note that while the free plan is a great option for individuals with simple tax situations, it may not be suitable for everyone. For example, those who have experienced life changes, such as marriage, divorce, or having a child may need to file more complex tax forms and could benefit from a paid plan that provides additional support and features.

Jackson Hewitt Online offers various paid plans that can accommodate a range of tax situations, and their pricing is generally competitive with other online tax preparation services. Additionally, users can benefit from features such as import options for W-2s and other tax documents, a user-friendly interface, and access to tax experts who can provide personalized support and guidance.

Overall, while Jackson Hewitt Online does offer a free plan for federal tax filing, users should carefully consider their tax situation and assess whether a paid plan may better suit their needs. With a range of plans available, users can choose the option that best fits their specific tax situation and budget.

Top Jackson Hewitt Online Alternatives Comparison

Jackson Hewitt

1040.com

Free Tax USA

Cash App Taxes

Rating

3.5/5.0

3.5/5.0

4.0/5.0

4.0/5.0

Stimulus Credit

$25

$25

Free

Free

Unemployment Income (1099-G)

$25

$25

Free

Free

Student Loan Interest

$25

$25

Free

Free

Earned Income Tax Credit

$25

$25

Free

Free

Multiple W2s

$25

$25

Free

Free

Multiple States

$25

$25

$14.99 per state

Not supported

Child Tax Credit

$25

$25

Free

Free

HSAs

$25

$25

Free

Free

Retirement Contributions

$25

$25$25

Free

Free

Interest Income

$25

$25

Free

Free

Rental Income

$25

$25

Free

Free

Self-Employment Income

$25

$25

Free

Free

Small Business Owner (Over $5k In Expenses)

$25

$25

Free

Free

Import Last Year's Taxes

Only from Jackson Hewitt Online

Only from 1040.com

Free

Free

Snap a Pic of W-2

Not supported

Not supported

Not supported

Not supported

Audit Support

Not available

$29.95 add-on

Deluxe ($7.99)

Not available

Advice From Tax Pros

Not available

Not available

Pro Support ($34.99)

Free

1040.com

1040.com is a tax preparation software that offers a user-friendly interface and a range of features to help individuals file their tax returns quickly and accurately. The software offers various plans, including a free basic plan and more comprehensive plans for individuals with more complex tax situations. Some of the features offered by 1040.com include real-time refund tracking, audit assistance, and support for multiple states.

Free Tax USA

Free Tax USA is a tax preparation software that offers a free federal tax return filing option for individuals with simple tax returns. The software also offers more comprehensive plans for individuals with more complex tax situations, with prices that are generally lower than other tax preparation software providers. Some of the features offered by Free Tax USA include support for multiple states, free phone and email support, and a price lock guarantee.

Cash App Taxes

Cash App Taxes is a tax preparation service offered by the mobile payment app Cash App. The service allows taxpayers to file their federal and state tax returns quickly and easily using their Cash App account. The service offers a user-friendly interface and a range of features, including support for multiple states and tax forms, real-time refund tracking, and free direct deposit of refunds. The service is free for individuals with simple tax returns, and fees apply for more complex tax situations.

Overall, 1040.com, Free Tax USA, and Cash App Taxes are all affordable and user-friendly tax preparation software and services that can help individuals file their tax returns accurately and efficiently. Each service offers different features and pricing options, so individuals should choose the service that best meets their individual needs and preferences.

How to file Jackson Hewitt Online taxes?

To file your taxes with Jackson Hewitt online, follow these steps:

Create an account

Go to the Jackson Hewitt website and create an account by providing your name, email address, and a secure password. You can also choose to sign up using your Google or Facebook account.

Choose the appropriate plan

Choose the tax preparation plan that best fits your tax situation. Jackson Hewitt offers a range of plans, including a free plan for individuals with simple tax returns, as well as more comprehensive plans for individuals with more complex tax situations.

Enter your personal and financial information

Enter your personal and financial information into the software, including your name, address, Social Security number, and income information from W-2s and other tax forms.

Answer questions about your tax situation

The software will prompt you to answer questions about your tax situation to help determine which deductions and credits you may be eligible for.

Review your return

Once you’ve entered all your information, review your return to make sure all the information is correct and complete.

E-file your return

Once you’re satisfied with your return, e-file it with the IRS. If you’re eligible for a refund, you can choose to have it directly deposited into your bank account or have a check mailed to you.

Pay any applicable fees

If you’re using a paid plan, pay any applicable fees using a credit or debit card.

Save a copy of your return

Save a copy of your return for your records.

If you have any questions or need assistance during the tax preparation process, Jackson Hewitt offers customer support via phone, email, or chat.

Jackson Hewitt Online Tax Preparation

Jackson Hewitt Online Tax Preparation is a service that allows individuals to prepare and file their tax returns online using Jackson Hewitt’s tax preparation software. The software offers a user-friendly interface and a range of features to help individuals file their tax returns quickly and accurately.

Jackson Hewitt Online offers a range of plans, including a free plan for individuals with simple tax returns, as well as more comprehensive plans for individuals with more complex tax situations. The plans vary in price depending on the level of service required.

To use Jackson Hewitt Online Tax Preparation, individuals need to create an account on the Jackson Hewitt website and choose the appropriate plan for their tax situation. They will then be prompted to enter their personal and financial information into the software, including their name, address, Social Security number, and income information from W-2s and other tax forms. The software will then ask questions about their tax situation to determine which deductions and credits they may be eligible for.

Once all the information has been entered and reviewed, individuals can e-file their return with the IRS. If they are eligible for a refund, they can choose to have it directly deposited into their bank account or have a check mailed to them.

It also offers customer support via phone, email, or chat if individuals have any questions or need assistance during the tax preparation process. Overall, Jackson Hewitt Online Tax Preparation is an affordable and user-friendly option for individuals looking to file their tax returns online.

Conclusion

Jackson Hewitt Online is a reliable and user-friendly tax preparation service that offers a range of plans to accommodate individuals with various tax situations. With its easy-to-use software and personalized support, individuals can confidently and accurately file their taxes from the comfort of their own homes.

It has several notable features that set it apart from other tax preparation services. Its software is designed to simplify the tax preparation process by walking users through a series of questions that help them determine their eligibility for deductions and credits. It also offers the option to import W-2s and other tax forms directly from employers or financial institutions, saving users time and reducing the risk of errors.

In addition to its standard plans, Jackson Hewitt Online also offers an option for small business owners and self-employed individuals, which includes support for business expenses, depreciation, and other tax considerations specific to small businesses.

It is also known for its excellent customer support, with a team of tax experts available to answer questions and provide guidance throughout the tax preparation process. Users can contact customer support via phone, email, or chat.

Frequently Asked Questions

  • Is Jackson Hewitt secure?

Yes, Jackson Hewitt takes the security and privacy of its users’ personal and financial information seriously. The company uses a range of security measures to protect user data throughout the tax preparation process, including encryption, firewalls, and secure data centers.

  • How long does it take to get your tax return from Jackson Hewitt?

The timing of receiving your tax return from Jackson Hewitt depends on several factors, including how you file, how you choose to receive your refund, and whether your tax return is accepted by the IRS. Typically, e-filed tax returns with direct deposit refunds can be processed within 21 days.

  • How does Jackson Hewitt refund advance work?

The Jackson Hewitt refund advance allows you to get a portion of your anticipated tax refund in advance. The advance is issued as a zero-interest, no-fee loan that is repaid when your tax refund is issued. You can apply for a refund advance through Jackson Hewitt’s website or at a Jackson Hewitt location.

  • Is Jackson Hewitt cheaper than H&R Block?

The cost of using Jackson Hewitt versus H&R Block will depend on your specific tax situation and the services you require. Both companies offer a range of tax preparation services at various price points. It’s recommended that you compare the costs and services offered by each company to determine which is the best fit for you.

  • Can I still apply for a refund advance?

Refund advances are only available during the tax season. If you’re looking to get a refund advance, you should check with Jackson Hewitt to see if they are currently offering this service.

  • What is Jackson Hewitt and what services do they offer?

Jackson Hewitt is a tax preparation service company that provides assistance to individuals and small businesses in filing their taxes. They offer services such as in-person tax preparation, online tax preparation, and tax refund advances.

Jackson Hewitt Online

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