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Zoosk
9.7
ratings

Overview

With over 40 million registered users, Zoosk is one of the most popular dating platforms. Zoosk has managed to give a tough run to its competitors including eHarmony and Match.com on both desktop and mobile platforms since its inception in 2007.

Currently, this dating service is accessible to users in approximately 80 countries and is supported in 25 languages. Moreover, it is open to people all ages, ethnicities, cultural backgrounds, and sexual orientations. But is Zoosk worthy of being a wingman for your romantic quests? Read further to find out!

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Pros

  • Quick and easy registration process
  • Simple user interface
  • Massive user base

Cons

  • Limited features for free accounts
  • Inadequate security measures
  • Customer assistance only via email

Customer service

Zoosk offers customer assistance primarily through email. They also have an FAQ page for resolving simple queries. However, eHarmony offers 24/7 assistance over calls, which might be preferred by technologically challenged individuals or seniors.

Subscription model

Zoosk charges more or less the same fees when compared to its fellow competitors. Its basic account, which is free, only allows one to browse profiles and like. To send messages, view profile visitors, and avail other premium features, one needs to pay a monthly fee. The following are the different plans offered by Zoosk.

  • 1 month – $29.95 a month
  • 3 months – $19.95 a month
  • 6 months – $15 a month

It accepts payments via digital transfers, PayPal, and all major credit cards.

Security and privacy

The user information on Zoosk is collected and shared, but the platform undertakes all measures to ensure that it is not misused. At the moment, Zoosk is partnering with Sift Science and other organizations that gather, process, and analyze data for identifying and preventing incidences of fraud. In cases of abuse or scamming, Zoosk allows its users to block or report any individuals involved in malicious acts.

Key features

Zoosk has a boost feature that basically highlights one’s profile for all users in a particular region. It is a fantastic way for one to amplify their profile views and get better matches quickly; however, availing this feature comes with a price. If one wants to quickly look through profiles, there is a carousel feature that is somewhat similar to the approach on Tinder. With a photo and age mentioned, one can simply select options such as like, dislike, or maybe before moving to the next profile. While it’s a quicker way to find matches, it might not be useful if the person involved doesn’t reciprocate. Therefore, it would be beneficial if Zoosk includes additional information such as name or a message option to approach the fellow user.

Since it is super easy to create a Zoosk account, there is also a high probability of coming across scammers and fake profiles. Fortunately, there is a profile verification option that helps users identify real accounts. These profiles are marked by a green check. The Zoosk account can be verified in three ways: photo, cell contact, or Twitter account. However, these might not exactly be foolproof solutions to counter fake profiles.

Registration

The sign-up process of Zoosk is pretty straightforward. One will have to register using their email address or via social media platforms such as Facebook. After the account is set up, the platform will prompt some basic questions pertaining to gender, partner preference, region, and birthday, followed by body type, height, education, ethnicity, and religious beliefs. Creating a profile on Zoosk is a fuss-free experience that barely takes 5 minutes or so.

One can later refine their profile by adding photographs and a bio that includes details about one’s ideal partner. If one has signed up using their Facebook profile, then Zoosk will automatically pull their likes and interest in their dating profile. This is a convenient option for people who don’t want to spend much time explaining their likes and dislikes on a dating profile.

Zoosk