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Paycor HR Software Review 2023
8.2 fair ratings
Updated On June 2, 2023

Paycor is a cloud-based human capital management software that provides comprehensive solutions for managing human resources, payroll, time and attendance, and benefits administration. It caters to businesses of all sizes, from small and mid-sized enterprises to large corporations.

The platform is designed to streamline HR processes and automate administrative tasks, making it easier for HR professionals to manage their workforce. With Paycor, employers can easily track and manage employee data, access HR compliance resources, and handle payroll processing and tax filings.

Paycor’s user-friendly interface and intuitive design allow users to easily navigate the platform and access the tools they need to manage their workforce. The software is also customizable, allowing businesses to tailor it to their specific needs and preferences.

A key benefit of signing up with Paycor is that it provides a unified system for managing HR and payroll, eliminating the need for separate systems and reducing the risk of errors and discrepancies. Additionally, Paycor’s support team is available to assist users with any questions or issues they may encounter while using the platform.

Check out our other review post on bamboohr reviews to find out about the bamboohr pros, cons, features & ease of use.

Pros

  • Customizable to fit every user’s needs
  • User-friendly interface for easy use
  • HR compliance resources to ensure adherence to regulations
  • User support available to assist with issues
  • Time and attendance tracking features
  • Mobile apps for on-the-go use
  • Reporting and analytics tools for data analysis
  • Integration with other software

Cons

  • Only available in the US 
  • Can be expensive
  • Not suitable for large corporations
  • User training required to effectively use the software
  • Overwhelming for basic HR needs
  • Limited customization options available
  • Limited compliance features for international use
  • May experience glitches and downtime

Performance at Glance

Specifications

Paycor Software at Glance

Our Verdict

Ease of Use

Simplify your HR with Paycor's user-friendly software!

Support

Get the help you need with Paycor's responsive support team!

Features

Empower your HR with Paycor's comprehensive software features!

Overall Quality

Maximize your HR potential with Paycor's top-notch software quality!

Value For Money

Invest in your HR success with Paycor's cost-effective software!

G2 Rating

Discover why users rave about Paycor's top-rated software on G2!

Ease of Use

Paycor is considered to be user-friendly and intuitive. The platform has a simple, modern design and offers easy navigation, making it easy for users to find the features they need. Some users may require training to fully understand the software, but overall, it is easy to use.

Support

It offers support and assistance to users, with a team of representatives available to answer questions and provide guidance. Users can reach out to the support team via phone, email, or live chat. The quality of support can vary depending on the issue and the specific support representative, but overall, Paycor’s support is considered responsive and helpful.

Features

The software comes with a comprehensive set of features for managing HR, payroll, time and attendance, and benefits administration. It offers a unified system for managing HR and payroll, as well as features like compliance resources, reporting and analytics tools, and mobile access. Paycor’s features are generally considered robust and suitable for businesses of various sizes.

Overall Quality

The overall quality of Paycor software is generally considered to be good. The platform offers comprehensive solutions for managing HR and payroll, is easy to use, and offers a modern design. While there may be occasional system glitches or downtime, Paycor is generally reliable and offers good quality software.

Value for Money

Although the cost varies depending on the specific plan and features selected, it is generally considered moderately priced. Some users may find that the software offers good value for money, while others may find it more expensive than comparable software options. However, Paycor’s cost is justified by the features and support for some users.

G2 Rating

Paycor has a generally positive rating on G2, a popular software review site. Users have praised its ease of use, comprehensive features, and helpful support. Some users have noted occasional glitches or limitations in certain features, but overall, the software has received positive feedback on G2.

Features of Paycor Software

Payroll processing, HR management, time and attendance tracking, reporting and analytics, mobile app access, and integrations are just a few of the features available with Paycor. These features allow businesses to automate administrative tasks, ensure compliance with HR and payroll regulations, and make data-driven decisions to improve their overall HR operations.

Features

Details

Payroll Processing

Yes

HR Management

Yes

Time and Attendance

Yes

Reporting and Analytics

Yes

Mobile App

Yes

Integrations

Yes

Payroll Processing

Paycor allows businesses to manage their payroll easily and efficiently. The software automates payroll calculations, tax filings, and payment processing, saving time and reducing the risk of errors.

HR Management

The software streamlines HR processes and automates administrative tasks, making it easier for HR professionals to manage their workforce. It allows businesses to track and manage employee data, access HR compliance resources, and handle benefits administration.

Time and Attendance

Paycor lets businesses track and manage employee hours, attendance, and time-off requests. The software automates time-tracking and provides reporting tools, making it easier for businesses to manage employee time and attendance.

Reporting and Analytics

It provides businesses with valuable insights into their HR and payroll data. The software allows businesses to generate reports and analyze trends, making it easier to identify areas for improvement and optimize HR and payroll processes.

Mobile App

Users can access the software from anywhere, at any time. The app provides mobile-friendly versions of key features, including payroll processing, HR management, and time and attendance tracking.

Integrations 

Users can connect Paycor to other business software systems. It can integrate with various tools, including accounting software, applicant tracking systems, and employee benefits platforms. This makes it easier for businesses to manage all aspects of their HR and payroll processes in one unified system.

Paycor Software – Time and Attendance Tracking

Paycor’s time and attendance tracking software is designed to help businesses manage their employee attendance and time off more efficiently. Here are some of its key features and benefits:

Accurate Time Tracking

It allows employees to clock in and out through various methods, such as a mobile app, time clock, or web portal. This ensures accurate tracking of employee hours and eliminates errors associated with manual tracking methods.

Real-time Data

Businesses can access real-time data on employee attendance, hours worked, and time off requests. This makes it easier to manage scheduling and staffing needs and helps businesses stay compliant with labor laws and regulations.

Automated Calculations

The software automates the calculation of employee hours, overtime, and time off balances, eliminating the need for manual calculations and reducing errors.

Customizable Time Off Policies

It helps businesses create and customize time off policies based on their specific needs. This includes setting accrual rates, time off limits, and blackout dates.

Shift Management

Paycor allows businesses to manage employee schedules, shifts, and breaks, making it easier to track employee hours and ensure compliance with labor laws and regulations.

Reporting and Analytics

The software provides businesses with detailed reporting and analytics on employee attendance, time off, and hours worked. This data can be used to identify trends and make data-driven decisions to improve workforce management and productivity.

Integration With Payroll

It seamlessly integrates with its payroll processing software, making it easier to manage an employee’s pay and benefits based on their attendance and time off records.

Paycor’s time and attendance tracking software helps businesses automate and streamline their workforce management processes, saving time and reducing errors associated with manual tracking methods.

Paycor Software – Performance Management

Paycor’s Performance Management software is designed to help businesses track and manage employee performance effectively. 

Goal Setting and Tracking

The software allows managers and employees to set and track individual and team goals. This helps align employee goals with the overall business objectives and promotes a culture of accountability and performance.

Continuous Feedback

It provides tools for managers and employees to give and receive ongoing feedback. This helps improve communication and collaboration and allows employees to make timely improvements to their performance.

Performance Reviews

Paycor offers customizable performance review templates that help businesses conduct fair and accurate evaluations of their employees. This includes features like 360-degree feedback, performance ratings, and employee self-assessments.

Development Planning

There are tools to create personalized development plans for employees based on their performance and career goals. This helps identify skill gaps and training needs and provides employees with opportunities for professional growth and development.

Reporting and Analytics

The software helps businesses with detailed reporting and analytics on employee performance, including performance trends, competency gaps, and training needs. This data can be used to make data-driven decisions to improve workforce management and productivity.

Integration With HRIS

It integrates with its HR management software, making it easier to manage employee data and performance records in one centralized location.

Businesses can create a culture of accountability and performance, improve employee engagement and retention, and drive business success through effective performance management with Paycor.

Implementation and Setup Process

Paycor’s Implementation and Setup Process is designed to help businesses get up and running with their software as quickly and efficiently as possible. The implementation team follows these key steps in the process:

Discovery and Planning

Paycor works with businesses to understand their needs and create a customized implementation plan. This includes identifying key stakeholders, establishing project timelines, and defining roles and responsibilities.

Data Collection

The team helps businesses collect and organize their employee data, including personal information, job titles, pay rates, and benefits.

Configuration

The implementation team configures the software to meet the specific needs of the business. This includes setting up payroll and tax information, time and attendance tracking, and performance management tools.

Training

Businesses and their employees receive comprehensive training, ensuring they are familiar with the software and its features. This includes live and on-demand training sessions, as well as support materials like user guides and video tutorials.

Testing and Validation

The team conducts rigorous testing to ensure the software is functioning correctly and meeting the business’s needs. This includes testing payroll calculations, time and attendance tracking, and performance management tools.

Go-Live and Support

The team works with businesses to finalize the setup process and ensure a smooth transition to using the software. Ongoing support is available through a dedicated support team and online resources, such as a knowledge base and community forums.

Paycor’s implementation and setup process helps businesses get started with their software quickly and efficiently, with a focus on customization, training, and ongoing support to ensure a successful implementation.

How to Contact Paycor’s Customer Service Team?

Paycor is known for its strong customer service, offering multiple support channels to help users get the assistance they need. Paycor’s customer service team is available via phone, email, and live chat, and users can also access a comprehensive knowledge base and video tutorials to help them troubleshoot issues on their own. To contact Paycor customer service, you can:

Call Their Support Team

Paycor payroll provides a toll-free number that you can call to speak with a representative. The number is 1-800-381-0053, and their support team is available Monday through Friday, from 8 a.m. to 8 p.m. Eastern Time.

Email Their Support Team

You can also email Paycor’s support team at support@paycor.com. They typically respond within 24 hours.

Use The Live Chat Feature

Paycor also offers a live chat feature on their website, which allows you to chat with a customer service representative in real time.

Access Their Knowledge Base

The software has a comprehensive knowledge base that includes articles, guides, and video tutorials to help you troubleshoot issues on your own.

Submit A Support Ticket

If you can’t find the answer to your question in their knowledge base, you can submit a support ticket through their website. This will create a case that will be assigned to a representative, who will reach out to you with a resolution.

Paycor’s customer service team is highly trained and knowledgeable about the platform and committed to providing prompt and helpful assistance to users. 

Additionally, Paycor payroll offers implementation and training services to help users get started with the platform, and ongoing support to ensure they get the most out of their Paycor experience.

Top Paycor Software Alternatives 

In today’s digital age, businesses of all sizes are looking for ways to streamline their HR and payroll processes. This has led to the development of numerous software solutions, each with its own set of features and benefits. Paycor is one such software, offering a range of tools for HR, payroll, time and attendance tracking, and more.

Software Name

Pricing

Features Included

Paycor

$99- Custom

Payroll processing, HR management, time and attendance tracking, benefits administration, reporting and analytics, performance management, learning management

Gusto

$19-149

Payroll processing, HR management, employee self-service, benefits administration, time and attendance tracking QuickBooks, Xero

BambooHR

Custom

HR management, onboarding, employee self-service, performance management, reporting and analytics QuickBooks, Xero

Zenefits

$8-14

HR management, employee self-service, benefits administration, compliance tracking, reporting and analytics QuickBooks, Xero

Paychex

Custom

Payroll processing, HR management, benefits administration, time and attendance tracking, reporting and analytics, onboarding

Gusto

Gusto is a popular HR and payroll software that offers a range of features, including employee onboarding, time and attendance tracking, benefits administration, and compliance management. It is known for its user-friendly interface and competitive pricing.

BambooHR 

BambooHR is a cloud-based employee management software that provides tools for employee tracking, performance management, and reporting. It also offers features for time and attendance tracking, benefits administration, and onboarding. BambooHR is known for its intuitive interface and strong customer support.

Zenefits 

Zenefits is an all-in-one HR software that offers features for payroll, benefits, compliance, and time and attendance tracking. It also provides tools for onboarding and employee self-service. Zenefits is known for its easy-to-use platform and competitive pricing.

Paychex 

Paychex is a comprehensive HR and payroll solution that provides features for payroll processing, time and attendance tracking, benefits administration, and compliance management. It also offers tools for onboarding and employee self-service. Paychex is known for its robust reporting and analytics capabilities.

Each of these Paycor alternatives offers unique features and benefits, so it’s important for businesses to evaluate their needs and priorities when choosing a software solution.

Conclusion 

Paycor is an innovative HCM platform that offers many advantages to businesses of all sizes. The platform’s user-friendly interface, advanced features, and strong customer service make it a popular choice for businesses across various industries.

Paycor also offers robust HR management tools that allow businesses to streamline their HR processes, such as applicant tracking, onboarding, benefits management, and performance management. These features can help businesses save time and resources while improving their HR operations.

In terms of reporting and analytics, Paycor provides a range of customizable reports and analytics dashboards that allow businesses to track key metrics, such as labor costs, employee turnover, and productivity. This information can help businesses make data-driven decisions to improve their workforce management and optimize their business operations.

One of the most convenient features is its mobile app, which allows employees and managers to access their data and perform key tasks on the go. This includes clocking in and out, viewing schedules and timesheets, and submitting time-off requests. The app is available for both iOS and Android devices, making it accessible to a wide range of users.

Paycor is a reliable, comprehensive, and user-friendly HCM platform that offers businesses of all sizes the tools they need to manage their workforce more effectively. With its advanced features, strong customer service, and mobile app capabilities, Paycor is an excellent choice for businesses looking to streamline their HR processes and optimize their workforce management.

Frequently Asked Questions

Can employees access their information through Paycor software?

Yes, employees can access their information through Paycor Software. The software offers an employee self-service portal that allows employees to view and update their personal information, access pay stubs and tax forms, and manage their benefits.

What reporting and analytics features does Paycor software offer?

Paycor offers a range of reporting and analytics features, including customizable reports, visual dashboards, and advanced analytics. These tools allow users to gain insights into their workforce data, identify trends, and make data-driven decisions.

Is Paycor accessible through a mobile app?

Yes, Paycor software is accessible through a mobile app for both iOS and Android devices. The mobile app allows users to manage their workforce data, view reports and analytics, and communicate with team members from anywhere.

How long does it take a new user to set up and implement Paycor?

The time it takes to set up and implement Paycor software for a new user can vary depending on a variety of factors, such as the size of the organization and the complexity of their workforce management needs. However, Paycor offers a comprehensive implementation process that includes project management, data migration, and training, typically taking anywhere from a few weeks to a few months.

What types of HR management tools are included with Paycor?

Paycor software offers a range of HR management tools, including applicant tracking, onboarding, benefits administration, compliance management, performance management, and more. These tools are designed to help businesses streamline their HR processes and optimize their workforce management.

What is the difference between ADP and Paycor?

ADP is considered better for larger businesses with more complex workforce management needs, while Paycor is better for small to mid-sized businesses. Additionally, Paycor is known for its intuitive interface and strong customer support, while ADP is known for its robust reporting and analytics capabilities. Ultimately, the choice between ADP and Paycor will depend on the unique needs of each business.

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About the writer

Paul Madisson

Paul Madisson

Editor

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Paul leads content planning and research divisions for top10ratings.com. He is passionate about consumer tech, cybersecurity and SAAS and dedicated to providing unbiased reviews and insights on anything and everything tech

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