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FrontPoint
8.7
ratings

A Security System Offering 24/7 Professional Monitoring.

Overview

Frontpoint is known for delivering simple and efficient home security solutions. The company provides great security services through a wide range of wireless sensors that include door sensors, window sensors, motion sensors, glass break sensors, and carbon monoxide detectors. They combine innovative home security technology with great customer service. Also, there are not many home security systems available in the market that are solely cellular, and the company wins this point for the technology used in its products and services.

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Pros

  • Excellent customer service
  • Easy unboxing and installation
  • 30-day money-back guarantee

Cons

  • Long-term contract
  • Expensive equipment
  • No in-home assistance

Key Features

  • 24/7 professional monitoring
  • Price-lock guarantee
  • Limited lifetime warranty
  • 30-day risk-free trial
  • Easy-to-install system

Who is it for?

The Frontpoint home security system is for users who are looking for a reliable safety solution for their family. It’s an intelligent system that keeps owners updated even about the smallest activities around the home. In addition, it can be easily connected to other smart devices to ensure the highest level of safety and convenience.


How does Frontpoint work?

Like most modern home security solutions, Frontpoint comes hardware that allows you to detect intrusions, record videos, and monitor your home to keep your family out of harm’s way and enable timely assistance.
The unique thing about Frontpoint is that it mainly employs a cellular network to communicate with its wireless equipment rather than depending on W-Fi. These cellular connections are also utilized to connect the Frontpoint hub device to the 24/7 monitoring station.


Features at a glance

Footage control: Frontpoint’s security cameras only record footage that you want to track. You can set the cameras to record when the door unlocks or doorbell rings, for instance. Also, it encrypts the saved videos to prevent unauthorized access.

Intuitive system: The Frontpoint home security attempts to make your space safer by learning your daily behavior. For example, if something out of the ordinary takes place or your system is suddenly disarmed while you are on a holiday, it will quickly notify you.

24/7/365: The highly trained professionals at Frontpoint monitor your home all the time and ensure timely response in case of emergencies.

Compatibility: The Frontpoint home security solutions can be effortlessly integrated with home automation systems like:

  • Alexa
  • Google Home
  • Z-Wave

Installation

The installation process of FrontPoint systems is easy and user-friendly, so you don’t have to worry about scheduling technician appointments, drillings holes in your walls or complicated installation processes. The DIY installation is meant for customers who have no background or expertise in installing home security systems. You can follow the online instructions and video tutorials to set up and install the security system. One of the advantages of using the Frontpoint home security system is that you don’t need a professional to set it up as all the equipment is pre-programmed and ready to use. The best part is that you end up saving an expensive one-time installation fee. If you face any trouble while installing the equipment, you have access to a large database of FAQs to get you through every possible technical difficulty. You can also watch their video guides that give an in-depth explanation on installing the system.


Sign up and Registration

While signing up, Frontpoint will ask you for personal information like your name, mailing address, Email address, phone number, billing information, username, password, and purchase information. Please note that this information could be shared with third parties, but all sensitive data like your credit card number will be encrypted using SSL technology.


How much does it cost?

Features

Protection plan

$34.99/month

Interactive plan

$44.99/month

Ultimate Plan

$49.99/month

24/7 Professional Monitoring

100% Wireless & Cellular

Automated System Check

Expandable and Portable

Unique User Codes

Crash and Smash Protection

Geo-location Services

Mobile Alert and Notifications via Email and Text

Remote Access and Control

Sensor History

Live Video Streaming

Video and Image History

Motion Triggered Alerts

Night Vision Enabled

Light Control

Smart Lock Control

The popular listed pricing and plans come with a three-year contract, but all the plans also include a 30-day risk-free trial to test out the features.


Contact and Support

If you have any questions regarding your system or plan, you can get in touch with the customer support team via phone from 8 a.m – 11 p.m ET (Monday to Friday) and 10 a.m – 7 p.m ET (Saturday and Sunday). You can also fill out a contact me form on their official website with a query or request. Additionally, they have a detailed FAQs page that can be used when you have any minor doubts about the system, equipment, control panel, policies, and packages.


Our Verdict

If you want a DIY home security system, Frontpoint can be your best bet. The company helps protect your home from intruders and environmental hazards. If you want to add extra security and convenience, you can simply upgrade to one of their wireless home automation systems, but the major drawback is their high costs. If you are unsure about the company being the right fit for your home, you can explore their 30-day free trial system to help you make a final decision.

FrontPoint