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ADT
9.7
ratings

A Trusted Home Security System With Smart Safety Equipment

Overview

The American District Telegraph or ADT has reformed home and business security services in the last 140 years. With a team of 18,000 professionals across 200 locations, ADT now caters to the needs of around 7 million customers all over the country. ADT offers a variety of services, including residential security, electronic security services for small and large businesses, fire protection, video surveillance, and personal emergency response systems. You can choose from the three popular packages by ADT as per your needs.

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Pros

  • User-friendly apps for remote access
  • Same or next-day installation
  • 24/7 monitoring services

Cons

  • 3-year contract requirement
  • Costly upgrades and add-ons
  • Installation charges are applicable

Key features

  • Same or next-day service
  • Compatible with Echo Dot and Google Home
  • User-friendly apps for easy access
  • 6-month money-back guarantee
  • Equipped with battery back-up

Who is it for?

ADT makes an incredible safety solution for anyone who wants to protect their family and home. Moreover, it’s a great option for those looking for a comprehensive security system that integrates with smart home devices.


Features at a glance

ADT offers a plethora of hardwired and wireless services. With monitoring centers open all year-round, competitive pricing, and many other features, ADT has become a prime choice for home security services. Ranging from home to business security solutions, ADT is the one-stop solution for all your security needs.

  • Equipment offered – Every home security system by ADT includes equipment like a control panel, base system, wireless sensors, a wireless remote, a yard sign, a backup battery, and window decals. More features are added to the advanced packages, such as motion sensors, indoor cameras, home automation, and even smartphone and landline integration.
  • ADT Pulse® – With the ADT Pulse® app, you can be at ease as this helps you can gain more control over the security of your home. This application is compatible with Google Assistant, Amazon Alexa, Kwikset, and even Z-Wave. You can use this app from any corner of the house and even when you’re away. Additionally, this lets you set up custom alerts.
  • Installation and consultation – ADT guarantee quick services—sometimes even on the same day—when you avail their services. This is ideal if you do not prefer a long installation process. Experienced ADT professionals install the system. You can even avail a free in-home consultation to understand what would suit you best. If you choose to use the ADT Pulse® application, you can ask the professional to integrate all devices to your account.

How does ADT work?

  • The ADT alarm goes off when the sensors detect an intrusion or when you manually set it off. Depending on the option you’ve chosen, a high decibel alarm or a silent alarm will be triggered which will then be sent to the ADT monitoring station.
  • Once the ADT monitoring system is alerted, a dispatcher will be notified about the crisis in your home. Immediately, the dispatcher will get in touch with you via your control panel or phone to corroborate the legitimacy of the situation.
  • A local emergency team including the police and fire department will be informed if you verify the situation or don’t respond when contacted.

Security and Monitoring

ADT offers 24/7 monitoring to keep your family safe. The system also includes HD indoor and outdoor security cameras. This enables you to check any happenings around your home. The footage can be viewed virtually from anywhere, making it easier to maintain safety. Most home security providers only offer a cellular option. Although it is the most reliable choice, it might be unavailable in some areas. However, ADT is one of the few security providers that help you monitor your home with landline and cell radio. Also, if someone tries to break in through a door or window, sensors will trigger the high decibel siren and immediately notify you and ADT. Their packages include yard signs and window decals that can help ward off any burglars or intruders.


Compatibility

ADT can be integrated with the following home systems:

  • Nest Thermostat: Nest Thermostat integration can be accessed by all ADT Pulse® app users. This integration enables easy control of the temperature in a room through mobile phones.
  • Alexa: Alexa seamlessly works with the ADT system. It is extremely easy to add Alexa voice integration with the system so you can control the ADT app through voice-control. Additionally, this feature allows you to carry out several other functions that include arming and disarming the system, controlling the lights and locks, and even the garage door.
  • Ring Doorbell: ADT can be easily integrated with Ring Doorbell. However, you need to download the Ring and ADT Pulse® app. After they are set up, the features can be enjoyed in a jiffy.
  • Google Assistant: Google Assistant, like Alexa, can be paired with the ADT Pulse app. You can ask Google Assistant to arm your home, control lights, or simply adjust the thermostat.

Installation

After you purchase your new home security system, you can immediately book a professional to install it. In some cases, you may be able to schedule installation on the same day. A seasoned technician will be sent to install the system. However, ADT doesn’t offer free installation. Depending on the package you’ve selected, the installation fees can vary anywhere between $99 and $199.


Sign up and Registration

While signing up, you have to provide a primary phone number and a verbal security password. This will be asked in case the alarm goes off. Apart from this, you have to provide your name, home address, email ID, payment information, date of birth, social security number, and emergency contact list. This information is not shared with third parties; however, it is disclosed to their partners, emergency services, and legal authorities.


How much does it cost?

Plans and Pricing

Features

Traditional Control

Video

24/7 alarm monitoring

Security monitoring equipment

Monitored fire, flood and carbon monoxide detection

Professional installation

Remote arm and disarm

Smart home controls

Customizable alerts, schedules and automations

Security cameras

Live stream from mobile devices

Record and save video clips

To know more about the prices, request a quote on ADT’s official website. It is important to note that the installation charges for these packages might range between $99 – $199. ADT also introduces its products in a distinct range of packages, which come with a 6-month money-back guarantee. ADT does require users to sign a 36-month monitoring contract. However, you do not have to pay a monthly charge for the equipment. In California, the contract term period is reduced to 24 months.


Contact and Support

The ADT website has a Help Center to assist you with issues about account management, billing, ADT Pulse®, and ADT Control. If you can’t find a satisfactory solution to your query, you can email their team as well. Similarly, you can choose to call their support staff if a one-on-one conversation is what you want.


Our verdict

ADT aims to provide optimal security services to their customers. With competitive prices and state-of-the-art technology, you can choose from the three popular packages based on your home security needs. Moreover, you can even get a free quote by entering a few basic details on the website. Although their prices might be a bit higher than usual, they make up for it with the services offered. With a professional staff, an A+ rating by the BBB, and great customer service, ADT is a great and popular choice for home security.